Last updated on July 23rd, 2019
How to make a Complaint to Yodel
Yodel have a complaints line on 0844 755 0117 where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods are shown on the website in the ‘Contact Us’ section.
Yodel complaint contacts like Phone, email and support form
Complaint via Phone number : 0844 755 0117
Reservations From UK:
Complaint via Email :
Complaint via Support Form : Yodel Support Form
Yodel complaint website : www.yodel.co.uk
Corporate Head Office address
Second Floor, Atlantic Pavilion, Albert Dock, Liverpool, Merseyside, L3 4AE
Also Read: UPS complaints email & Phone number
Yodel delivers millions of parcels every week to every postcode across the UK. They also work with Fastway Couriers, Guernsey Post, and Jersey Post for our deliveries to the Republic of Ireland and the Channel Isles.
Yodel Complaint Hours
Monday to Friday: 8 am – 7 pm
Saturday: 9 am – 1 pm
Products & Services
Prohibited and restricted Items
Also Read: TNT complaints email & Phone number
Hopefully, We helped you to get some genuine records for Yodel Complaint information.
Use below complaint form to discuss problems you have had with Yodel, or how they have handled your complaints. Initial complaints should be directed to Yodel directly. You can find complaint contact details for Yodel above.
Yodel Customer Complaints
Average rating: 8 reviews
Jul 22, 2021
City where company is located (optional): Birminham
Hi I have been waiting for a parcel since 13 November 2020 to be delivered still waiting can not get anyone to answer a phone call I think your service is very poor
Jul 22, 2021
ordered a product from Argos and they sent a message to say that it would be delivered by Yodel on Monday 23rd. They also said that you would send a link to track my item and a two hour delivery time slot. You failed to do any of these. This was a special surprise for my very ill husband. The only surprise was that there was no gift from me. You didn't even send a message to say that it was delayed and wouldn't arrive until today. Until I complained to Argos this morning I had not heard from you. Then suddenly I had a message and time slot but still no apology. The package popped through my letter box this afternoon during the time slot . Your communication is the worst I have ever experienced . I rate you as zero. I would like to hear your comments with regard to this. I know that we are living in difficult times but this is no excuse for no communication.
Jun 9, 2021
City where company is located (optional): Mitcham
I had a collection booked for yesterday and nobody arrived.When I went on to the tracking website it said they called at 18.16 and left a card.The did not happen.Firstly I was in,secondly nobody left a card and thirdly if somebody had knocked at my door my dog would have barked, he did not so I know nobody came. This morning I have been trying for a hour to contact a human and cannot.I have rebooked this pickup again lets hope they turn up this time