UPS Customer Service: Phone, Email, Contacts.

UPS
Average rating:  
 5 reviews
 by Kevin Russell
Delivery service

Absolutely impossible to deal with if sonething goes wrong. Failed to deliver to an address I had used on a dozen previous deliveries and then I just disappeared into the abyss. 2 weeks of daily email to inform me that my delivery is awaiting further details. Cant talk to a real person. Have a contact email for a Marcin Rozycki but they will not reply, engage or help. At every avenue am stuck amd cant get a refund. This must seem like a rant but it is more just disgust for appalling service.

 by GAYE
resonse ro my request for information
City where company is located (optional): Eastbourne

It has been diabolical trying to get in touch with UPS, on the phone or email. this is the worse service ever. I have tried calling numerous times for several hours at a time, no Joy and emails well, if you're lucky enough to get a reply it won't actually answer your simple request for one piece of information. Unbelievably bad service. come on guy's it's 2021!

 by Nicholas Pitman
Delivery
City where company is located (optional): Bristol uk

Such terrible service.. Waited in... Most of the day.. Left a card 1st time no drivers number
2nd time a scribbled number.. Worse than hermes and they're really bad.if I could put 0 I would of. Wouldn't recommend to anyone and directing others to royal mail

 by Charles Campion
Parcel Delivery
City where company is located (optional): United Kingdom

This must be the worst delivery service in the UK. The parcel arrived in the Uk and I paid customs on 8 June. After ringing several times each day, it was scheduled for 15 June. No delivery; no explanation; telephone operator hung up.

 by Keith Godsmark
one day delivery
City where company is located (optional): Tunbridge Wells

Tracking JD0002249977017471 Order no FA-26062942

We paid for one day delivery. Tracking stated Tuesday 15 August, Late delivery today is most inconvenient and is totally unsatisfactory. I will never use Yodel again. No compliant email -useless company

Phone number: 03457 877 877

Email: help_uk@ups.com.

Head Office address: UPS House, Forest Rd, Feltham TW13 7DY, UK

UPS complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to UPS

UPS operates an easy to follow complaints procedure. The first step is to call the complaints line on 03457 877 877. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.

Full contact details are listed long with how UPS will handle your complaint and what they require from you.

UPS complaint contacts like Phone, email and support form

Complaint via Phone number : 03457 877 877

Reservations From UK: 0850 255 00 66

Complaint via Email : help_uk@ups.com.

Complaint via  Support Form : UPS Support Form

UPS complaint website : www.ups.com

Tweet: UPS_UK

Corporate Head Office address

UPS House, Forest Rd, Feltham TW13 7DY, UK

Also Read: TNT complaints email & Phone number

More contact number’s of UPS

Technical Support: +44 (0) 2079490192
Billing Questions: 0345 1610016

UPS Business Hours

Monday: 8am – 8pm
Tuesday: 8am – 8pm
Wednesday: 8am – 8pm
Thursday: 8am – 8pm
Friday: 8am – 8pm
Saturday: 8am – 2pm
Sunday: Closed

About UPS

Founded in 1907 as a messenger company in the United States. Today, UPS is a global company with one of the most recognized and admired brands in the world. The world’s largest package delivery company and a leading global provider of specialized transportation and logistics services.

UPS Complaint Hours

Monday – Friday: 08:00 – 20:00
Saturday: 08:00 – 12:30

Products & Services

Courier express services
Freight forwarding services
Logistics services

Also Read: Royal Mail complaints email & Phone number

Hopefully, We helped you to get some genuine records for UPS Complaint information.

Use below complaint form to discuss problems you have had with UPS, or how they have handled your complaints. Initial complaints should be directed to UPS directly. You can find complaint contact details for UPS above.

People Also Ask

Q: Where is UPS head office Address?
A: UPS House, Forest Rd, Feltham TW13 7DY, UK.

Q: Who is the CEO of UPS Company?
A: Carol B. Tomé was CEO of UPS Company.

Q: What are UPS Business Hours?
A: Monday to Friday 8am – 8pm, Saturday 8am to 2pm and Sunday Closed.

Q: What is the Email of UPS Company?
A: Email: help_uk@ups.com.

 

UPS Customer Complaints

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UPS
Average rating:  
 5 reviews
 by Kevin Russell
Delivery service

Absolutely impossible to deal with if sonething goes wrong. Failed to deliver to an address I had used on a dozen previous deliveries and then I just disappeared into the abyss. 2 weeks of daily email to inform me that my delivery is awaiting further details. Cant talk to a real person. Have a contact email for a Marcin Rozycki but they will not reply, engage or help. At every avenue am stuck amd cant get a refund. This must seem like a rant but it is more just disgust for appalling service.

 by GAYE
resonse ro my request for information
City where company is located (optional): Eastbourne

It has been diabolical trying to get in touch with UPS, on the phone or email. this is the worse service ever. I have tried calling numerous times for several hours at a time, no Joy and emails well, if you're lucky enough to get a reply it won't actually answer your simple request for one piece of information. Unbelievably bad service. come on guy's it's 2021!

 by Nicholas Pitman
Delivery
City where company is located (optional): Bristol uk

Such terrible service.. Waited in... Most of the day.. Left a card 1st time no drivers number
2nd time a scribbled number.. Worse than hermes and they're really bad.if I could put 0 I would of. Wouldn't recommend to anyone and directing others to royal mail

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