Last updated on January 27th, 2024
How to make a Complaint to ScotRail
If you wish to complain to the ScotRail, then call the complaints line on 0344 811 0141. Should this not effect a satisfactory resolution to your complaint, then you can take the matter further by following the company’s complaints procedure.
ScotRail complaint contacts like Phone, email and support form
Complaint via Phone number : 0344 811 0141
Textphone users: 0845 602 0346
Complaint via Email : customer.relations@scotrail.co.uk
Complaint via Support Form : ScotRail Support Form
ScotRail complaint website : scotrail.co.uk
Tweet: ScotRail
Corporate Head Office address
Atrium Court, 50 Waterloo St, Glasgow G2 6HQ
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ScotRail Business Hours
Monday: 7am – 7pm
Tuesday: 7am – 7pm
Wednesday: 7am – 7pm
Thursday: 7am – 7pm
Friday: 7am – 7pm
Saturday: 7am – 6pm
Sunday: 10am – 6pm
About ScotRail
ScotRail has been the brand name used for all Scottish regional and commuter rail services, including some cross-border services, since September 1983.
Products & Services
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Hopefully, We helped you to get some genuine records for ScotRail Complaint information.
Use below complaint form to discuss problems you have had with ScotRail , or how they have handled your complaints. Initial complaints should be directed to ScotRail directly. You can find complaint contact details for ScotRail above.
People Also Ask
Q: Where is ScotRail head office Address?
A: Atrium Court, 50 Waterloo St, Glasgow G2 6HQ.
Q: Who is the CEO of ScotRail Company?
A: David Lowrie was CEO of ScotRail Company.
Q: What are ScotRail Business Hours?
A: Monday – Friday 7am to 7pm and Saturday 7am to 6pm & Sunday was 10am to 6pm.
Q: What is the Email of ScotRail Company?
A: Email: customer.relations@scotrail.co.uk.