Bang & Olufsen Customer Service: Phone, Email, Contacts.

Bang & Olufsen
Average rating:  
 1 reviews
 by G. Santos-Mitchell
BeoPlay H3 Headphones
City where company is located (optional): Wokingham

These H3 earbuds were purchased last May/June for Fathers Day present.

Prior to lockdown, they developed a fault whereby signal/sound was heard intermittently from either RH / LH channels, when jackplug was removed and re-inserted, this made no difference, as it sometimes cut all signal completely.

Further checking on the InterWeb confirmed this is not a one-off issue with B&O rather an inherent problem with the unit. There is some 11 months still left on B&O's 2 yr warranty, but as I don't possess a receipt, they are dismissing the warranty claim out of hand, even though the product registration was submitted onto their system. Would I buy B&O again, or recommend B&O products ?? Probably NOT, if it was based upon their abysmal after-sales customer services. One must therefore question whether B&O's mission statement claim of producing "premium products" has more to do with "price positioning" rather than the actual quality of components, build quality and quality control at point-of-dispatch. I suspect these products are sub-contracted out to a third-party (Chinese) manufacturer, and bought on a best price deal !! Perhaps B&O should not forget, that it is their name on the product they sell, their choice of buying the cheapest quote, and selling at the highest price, is a sad reflection on a misplaced business strategy. Companies do not get a second chance... to make a first impression !! Think on !!

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Phone number: 203 769 0254

Email: ecom-support@bang-olufsen.com

Head Office address: 110 Wharfedale Rd, Winnersh, Wokingham RG41 5RB, UK

Bang & Olufsen complaints number & email

Last updated on January 27th, 2024

How to make a Complaint to Bang & Olufsen

Call the Bang & Olufsen on their complaint number in the first instance on +442037690254 (Always available 24/7). If this does not resolve the issue for you, then you should write to the bank via the online form on their website or by letter and proceed through their complaints handling process.

Bang & Olufsen complaint contacts like Phone, email and support form

Complaint via Phone number : +442037690254

Reservations From UK: +442037690254

Complaint via Email : ecom-support@bang-olufsen.com

Complaint via  Support Form : Bang & Olufsen Support Form

Bang & Olufsen complaint website : www.bang-olufsen.com

Tweet: BangOlufsen

Corporate Head Office address

72, New, Bond St, London W1S 1RR, United Kingdom

Also Read: Apple complaints email & Phone number

Bang & Olufsen Business Hours

Monday: 9am – 6pm
Tuesday: 9am – 6pm
Wednesday: 9am – 6pm
Thursday: 9am – 6pm
Friday: 9am – 6pm
Saturday: Closed
Sunday: Closed

About Bang & Olufsen

Bang & Olufsen is a high-end Danish consumer electronics company that designs and manufactures audio products, television sets, and telephones.
B&O products often have a unique appearance and user-interface. B&O uses a Beo prefix for the names of its product lines.

Products & Services

High-end audio

Also Read: AGA complaints email & Phone number

Hopefully, We helped you to get some genuine records for Bang & Olufsen Complaint information.

Use below complaint form to discuss problems you have had with Bang & Olufsen, or how they have handled your complaints. Initial complaints should be directed to Bang & Olufsen directly. You can find complaint contact details for Bang & Olufsen above.

People Also Ask

Q: Where is Bang & Olufsen head office Address?
A: 72, New, Bond St, London W1S 1RR, United Kingdom.

Q: Who is the CEO of Bang & Olufsen Company?
A: Kristian Teär was CEO of Bang & Olufsen Company.

Q: What are Bang & Olufsen Business Hours?
A: Monday to Friday 9am – 6pm, Saturday & Sunday was Closed.

Q: What is the Email of Bang & Olufsen Company?
A: Email: ecom-support@bang-olufsen.com

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Bang & Olufsen
Average rating:  
 1 reviews
 by G. Santos-Mitchell
BeoPlay H3 Headphones
City where company is located (optional): Wokingham

These H3 earbuds were purchased last May/June for Fathers Day present.

Prior to lockdown, they developed a fault whereby signal/sound was heard intermittently from either RH / LH channels, when jackplug was removed and re-inserted, this made no difference, as it sometimes cut all signal completely.

Further checking on the InterWeb confirmed this is not a one-off issue with B&O rather an inherent problem with the unit. There is some 11 months still left on B&O's 2 yr warranty, but as I don't possess a receipt, they are dismissing the warranty claim out of hand, even though the product registration was submitted onto their system. Would I buy B&O again, or recommend B&O products ?? Probably NOT, if it was based upon their abysmal after-sales customer services. One must therefore question whether B&O's mission statement claim of producing "premium products" has more to do with "price positioning" rather than the actual quality of components, build quality and quality control at point-of-dispatch. I suspect these products are sub-contracted out to a third-party (Chinese) manufacturer, and bought on a best price deal !! Perhaps B&O should not forget, that it is their name on the product they sell, their choice of buying the cheapest quote, and selling at the highest price, is a sad reflection on a misplaced business strategy. Companies do not get a second chance... to make a first impression !! Think on !!

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