McDonald's Customer Service: Phone, Email, Contacts.

Food stone old after waiting 15 minutes

I eat on 14 december at about 13:30 that food chicken wrap with bbq sos and after few hours i feel seek vomiting few times until the middle of the night i also been red around my mounth when i eat . I eat in the past few months ago the same think but i was ok

I ORDERED FOOD ON MC DONALDS APP,
MY FAMILY ARE AT HOME ISOLATING BECAUSE WE ALL HAVE COVID.
MY 2 YEARS OLD BOYS FOOD WAS NOT DELIVERED , I CALLED THE RESTUARANT AND WAS INFORMED THEIR WAS NOTHING THEY COULD DO , I HAD TO ORDER AND PAY FOR IT AGAIN , THE DELIVERY CHARGE WAS INITIALLY 6 POUND,
AND I WOULD ALSO HAVE TO PAY THAT AGAIN , mc Donalds blamed the delivery company which was not true,
I WILL NEVER EAT SHIT FROM MC DONALDS AND NEVER ORDER IT AGAIN IN THE FUTURE, AND MAKE SURE MY FAMILY IS NEVER SUBJECTED TO IT AGAIN.
What a horrible company

45 minutes wait in drive through is bad enough to then be greated by a sarky eye rolling waitress telling me my food isn’t yet ready and to then wait another 15 minutes in a bay, when my food did arrive it was shoved through my window by an equally rude boy who when I asked why it had taken so long he replied “whatever” and walked away, the branch seems to be being run by a group of bad tempered teenagers.

I ordered 2 sausage and Egg mc muffin meals and when I got home there was no Sausage in the Muffin,

Good Morning,

I am very disappointed in the time I had to wait for my food.

Having ordered from the machine within the restaurant at 9am today I waited 23 Minutes to takeaway my food.

The telephone orders are clearly clogging up the place making the restaurant look chaotic and disorderly. No one knew where to stand.

Furthermore they are clearly receiving priority over walk in customer. In my opinion you have managed to ruin your fast food ethic. Nothing fast today.

The food was warm not hot as were the coffee drinks.

I will not be using your service until you fix the obvious flaws. Enjoy the extra orders that the apps might bring you because your walk in business will fade away.

Perhaps that’s what you want.

Regards

Robert J Taylor
07506127374

I dont know what is happening with this branch. The service has dropped badly. Last week I bought 2 big Tasty's with bacon one without cheese through the drive through and they did not include the bacon. I did not realise until I got home. I let it slip as they are normally good. Then this week they did the same again. However they did not charge me earlier this week, so again did not complain. Then today they put the bacon in one and not in the other. so I am paying for goods I am not getting. Very poor.

Whole entire order was wrong. When they finally had the order sorted out it was cold and the mcflurys were melted. I then refused the oder due to being cold. I ask for the manager to come and assist and got told there is no manager at this moment. I finally got the order I asked for about 40 minutes after being placed. Never will use harlow McDonald's again. Staff are rude and no idea what they're doing. The service was that bad I won't rate them not even half a star

They said they can’t scan the app because it breaks the till

I bought my food which was a double sausage egg Mac muffin meal . It was Cold and greasy soggy half the sausage meet looked like it was missing . Coffee was cold to