How to make a Complaint to TSB Bank
Call the TSB Bank on their complaint number in the first instance on 03459 758 758. If this does not resolve the issue for you, then you should write to the TSB Bank via the online form on their website or by letter and proceed through their complaints handling process. If corresponding by letter, writing to your branch is recommended.
TSB Bank complaint contacts like Phone, email and support form
Complaint via Phone number : 03459 758 758
The Complaint via Email :
Complaint via Support Form : TSB Bank Support Form
TSB Bank complaint website : tsb.co.uk
Corporate Head Office address
20 Gresham St, London EC2V 7JE, United Kingdom
Also Read: Acas complaints email & Phone number
About TSB Bank
TSB Bank is a retail and commercial bank in the United Kingdom. The Bank operates a network of 536 branches across England, Scotland and Wales but has not had a presence in Northern Ireland since 1991. Its headquarters are located in Edinburgh.
Products & Services
Also Read: Direct Line complaints email & Phone number
Hopefully, We helped you to get some genuine records for TSB Bank Complaint information.
Use below complaint form to discuss problems you have had with TSB Bank , or how they have handled your complaints. Initial complaints should be directed to TSB Bank directly. You can find complaint contact details for TSB Bank above.
TSB Bank Customer Complaints
Average rating: 3 reviews
Oct 29, 2022
The Oswestry (Shropshire) TSB Bank has lovely helpful staff, but the Bank's opening times and service availability have been steadily diminishing over a number of years - thanks to TSB's apparent total disinterest in providing their customers with a good service.
Yes, their internet banking system is (generally) good to use and very useful, but their branch opening times for ordinary customers are steadily decreasing. There are no counter staff available and we now have no choice but to use anonymous and inanimate machines to pay money into our accounts rather than communicating with actual people.
TSB are making shedloads of money in cutting branches and staff, whilst paying miserable rates of interest on their accounts and at the same time giving customers a poorer and poorer service in their high street banks. I use modern technology a lot (including running my own small business website) but I don't want to use IT for everything because I much prefer dealing with a person and not a machine. Finally, what about all those customers without access to the internet or without mobile phones?
Sep 3, 2022
No submit button on complaint form. A good way to keep down number of complaints. Systems are absolute rubbish.
Aug 6, 2022
City where company is located (optional): Wakefield
Why after a week waiting for automated service to work it is still down I dont do mobile banking so this is only way i check my balance i dont want to be going through to advisor every time waiting just to find out my balance and transaction can you please tell me when this will be resolved thankyou .