Lidl UK complaints number & email.

Lidl UK
Average rating:  
 10 reviews
 by Phil
Store
City where company is located (optional): Canvey Island

total shambles, it's like a kid's bedroom. you have to climb up on wooden crates to get to the produce, crates left strewn in the aisles, making social distancing impossible, drink bottle section packed only to knee height, meaning extra produce is left blocking aisles, pallet trucks full of produce parked next to empty floor space (pallet could simply be dropped off and pallet truck removed .... probly best let the local primary school have a 'tidy up' exercise, shop staff have no clue

 by Allison
Fresh whole chicken
City where company is located (optional): Southampton

Bought a whole fresh chicken. Opened it up today and the smell from it is horrendous and it’s still in date. Not the first time this has happen either, just let it go before.

 by Susan Frizzel
Plants

In the magazine from Lidl it stated that strawberry plants were available on Thursday 11th March. So why is it when we went on that day at 9am we were told they were put out on the Wednesday and were sold out?Why advertise items for a certain day when they are for sale at an earlier date. This happens quite often at the store in Alnwick, Northumberland. They need to be checked on to keep the Lidl promise!

Thanks

 by colinbragg
newgate express minestrone with crutons cup soup

Having bought your Newgate instant soup for years and found this to be good value for money then the?soup replacement can only be described as total rubbish. No flavour whatsoever.It also seems you have discontinued your Tomato & Veg soup although this seems also to have been a popular product.

 by S cook
Staf no masks
City where company is located (optional): Hersham

Staff no masks on shop floor or on cashiers disappointed

 by Wai Keung Cheung
service
City where company is located (optional): MITCHAM

I used the Lidi Store in Mitcham today, and was waiting at the self service koisk with my shopping in the trolley for about 5 minutes. when it came to my turn the guy at the self service koisk told me to go to the checkout an SSK are for basket only so i went to queue at the checkout and the lady behind also waited with the trolley was abled to use the Self Service Koisk...my question to this issue is WHY the lady behind me was allowed to use the Self service koisk and i had to queue for another 10 minutes.

 by Luigi
Opining time
City where company is located (optional): Cardiff

Pentwyn store was closed at 15:45 when they should be operated until 16:00 Bad service and management

 by N.C

Last week while shopping at Lidl Burnham on Sea store my wife started feeling unwell, so I looked around for a chair for her to sit on, could not see one, so I asked a member of staff Where all the chairs had gone , the answer "we removed them all to stop the virus spreading " :x

 by Mrs Sue Davies
suppliers
City where company is located (optional): MILTON KEYNES

I love shopping at my local Lidl but am wondering why I never see any fruit and veg from Israel. Israel is my favourite country the only democracy in the Middle East and grower of excellent fruit and veg.

 by sam
general
City where company is located (optional): Please select

was rather disgusted at lidl. did my shopping went to large line in checkout .after my groceries were scaned i went to show my new lidl app enabling money off , zac laughed, checkout boy. manager said it dont work. i said maybe i'll put my £38. worth of shopping back his responce was go on then. i dont care. this was rhys the manager. so i did.stick to tesco/ asda at least your delt with respect.

Lidl UK complaints number & email

Complaint Phone number: 0800 977 7766 or 0370 444 1234

Complaint Email:

Tweet: Lidl UK

Website: https://www.lidl.co.uk

Head Office address: 19 Worple Rd, Wimbledon, London SW19 4JS, UK

Get verified information about Lidl UK complaints email & Phone number. Call 0800 977 7766 or 0370 444 1234 to make a complaint to Lidl UK about their service. They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution. The website explains things clearly.

Last updated on December 19th, 2019

How to make a Complaint to Lidl UK

Lidl UK operates an easy to follow complaints procedure. The first step is to call the complaints line on 0800 977 7766 or 0370 444 1234. If yours is not, then the subsequent steps to take are clearly shown on the website.

Full contact details are listed long with how Lidl UK will handle your complaint and what they require from you.

Lidl UK complaint contacts like Phone, email and support form

Complaint via Phone number : 0800 977 7766 or 0370 444 1234

Reservations From UK:

Complaint via Email :

Complaint via  Support Form : Lidl UK Support Form

Lidl UK complaint website : www.lidl.co.uk

Tweet: lidlgb

Corporate Head Office address

19 Worple Rd, Wimbledon, London SW19 4JS, UK

Also Read: John Lewis Partnership complaints email & Phone number

About Lidl UK

The Lidl brand was founded in Germany and has grown a great deal to become one of Europe’s leading food retailers. That operates over 10,000 stores across Europe and the United States.

Lidl UK complaint hour

Monday – Saturday: 8 am – 8 pm
Sunday: 9 am – 5 pm

(exceptions may apply on Bank Holidays)

Products & Services

Discount store

Also Read: John Lewis complaints email & Phone number

Hopefully, We helped you to get some genuine records for Lidl UK Complaint information.

Use below complaint form to discuss problems you have had with Lidl UK, or how they have handled your complaints. Initial complaints should be directed to Lidl UK directly. You can find complaint contact details for Lidl UK above.

 

Lidl UK Customer Complaints

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Lidl UK
Average rating:  
 10 reviews
 by Phil
Store
City where company is located (optional): Canvey Island

total shambles, it's like a kid's bedroom. you have to climb up on wooden crates to get to the produce, crates left strewn in the aisles, making social distancing impossible, drink bottle section packed only to knee height, meaning extra produce is left blocking aisles, pallet trucks full of produce parked next to empty floor space (pallet could simply be dropped off and pallet truck removed .... probly best let the local primary school have a 'tidy up' exercise, shop staff have no clue

 by Allison
Fresh whole chicken
City where company is located (optional): Southampton

Bought a whole fresh chicken. Opened it up today and the smell from it is horrendous and it’s still in date. Not the first time this has happen either, just let it go before.

 by Susan Frizzel
Plants

In the magazine from Lidl it stated that strawberry plants were available on Thursday 11th March. So why is it when we went on that day at 9am we were told they were put out on the Wednesday and were sold out?Why advertise items for a certain day when they are for sale at an earlier date. This happens quite often at the store in Alnwick, Northumberland. They need to be checked on to keep the Lidl promise!

Thanks

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