Hastings Direct Customer Service: Phone, Email, Contacts.

Hastings Direct
Average rating:  
 2 reviews
 by Violet Emerson

I have no complaints about Hastings. They have provided me with good customer service for about 4 years now that I've been working with them. To be fair, they've been excellent. I was in an accident yesterday, and they were very quick to arrange for a rental car, gather evidence, and make the process as simple as possible. They are consistently polite, professional, and provide prompt phone service. I would stick with them because of the way they handle claims; they've been excellent.

 by Maisie Carson

Excellent customer service; I didn't have to wait long to talk to a representative. The agent I dealt with went over everything with me and double-checked the data from my incorrectly completed online quote to make sure my renewal was processed correctly. The representative was incredibly happy with the firm and went above and beyond in explaining everything during this contact. 10 out of 10 😁

Phone number: 0333 999 8904

Email: customerrelations@hastingsdirect.com

Head Office address: conquest house, 34 Collington Ave, Bexhill-on-Sea TN39 3LW

Hastings Direct complaints number & email

Last updated on January 26th, 2024

How to make a Complaint to Hastings Direct

Hastings Direct operates an easy to follow complaints procedure. The first step is to call the complaints line on 0333 999 8904. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.

Hastings Direct complaint contacts like Phone, email and support form

Complaint via Phone number : 0333 999 8904

The Complaint via Email : customerrelations@hastingsdirect.com

Complaint via  Support Form : Hastings Direct Support Form

Hastings Direct complaint website : hastingsdirect.com

Tweet: HastingsDirect

Corporate Head Office address

conquest house, 34 Collington Ave, Bexhill-on-Sea TN39 3LW

Also Read: Halifax complaints email & Phone number

Hastings Direct Business Hours

Monday: 8am – 8pm
Tuesday: 8am – 8pm
Wednesday: 8am – 8pm
Thursday: 8am – 8pm
Friday: 8am – 8pm
Saturday: 10am – 8pm
Sunday: 10am – 5pm

About Hastings Direct

Hastings Direct is a fast growing, agile, data and digitally focused general insurance provider. They offer a range of competitive and straightforward products and services, which include car, bike, van and home insurance, breakdown cover and family legal protection. Today, they have 2.8 million live customer policies and over 3,400 colleagues.

Products & Services

Insurance Services

Also Read: Nationwide complaints email & Phone number

Hopefully, We helped you to get some genuine records for Hastings Direct Complaint information.

Use below complaint form to discuss problems you have had with Hastings Direct , or how they have handled your complaints. Initial complaints should be directed to Hastings Direct directly. You can find complaint contact details for Hastings Direct above.

People Also Ask

Q: Where is Hastings Direct head office Address?
A: conquest house, 34 Collington Ave, Bexhill-on-Sea TN39 3LW.

Q: Who is the CEO of Hastings Direct Company?
A: Toby van der Meer was CEO of Hastings Direct Company.

Q: What are Hastings Direct Business Hours?
A: Monday – Friday 8am to 8pm and Saturday 10am to 8pm & Sunday was 10am to 5pm.

Q: What is the Email of Hastings Direct Company?
A: Email: customerrelations@hastingsdirect.com.

 

Hastings Direct Customer Complaints

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Hastings Direct
Average rating:  
 2 reviews
 by Violet Emerson

I have no complaints about Hastings. They have provided me with good customer service for about 4 years now that I've been working with them. To be fair, they've been excellent. I was in an accident yesterday, and they were very quick to arrange for a rental car, gather evidence, and make the process as simple as possible. They are consistently polite, professional, and provide prompt phone service. I would stick with them because of the way they handle claims; they've been excellent.

 by Maisie Carson

Excellent customer service; I didn't have to wait long to talk to a representative. The agent I dealt with went over everything with me and double-checked the data from my incorrectly completed online quote to make sure my renewal was processed correctly. The representative was incredibly happy with the firm and went above and beyond in explaining everything during this contact. 10 out of 10 😁

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