Boots complaints number & email.

Boots
Average rating:  
 36 reviews
 by mrs
City where company is located (optional): huby

my daughters and i have been trying to call all your no for the last 3 hours i find your phone service diabolical

 by Obligatory
Pharmacy
City where company is located (optional): Sheffield

You can’t rate zero so had to give a 1⭐️ Putin in a Boots uniform. Total miss information on opening hours via on line info and I store. Carer for house bound. After stating backed up factual info on how long prescription had been on order was humiliated in front of the whole store!!! Rude incompetent staff - will not be using or recommend. From out of Sheffield but what has Sheffield become 🤯🤯🤬. Shane on you Boots spent an entire carer in customer service without a complaint against me - three against you whilst I was in store today!!!!!

 by Jane Kelly
New self service tills
City where company is located (optional): Macclesfield

New upgraded store installed self service tills , not efficient for the elderly with sight problems also difficulty with boots points card , please could there be at least a manned till , 2 staff overseeing self serve tills , shopping should be a lovely experience instead it’s becoming extremely stressful for elderly customers.

 by Mr Malcolm Stuart Caird
Customer Support
City where company is located (optional): St Auvent, France

Disgraceful support. Ordered and paid for Covid 19 test, submitted as per instructions and never received the results. Trying to chase for reasons of health, travel requirements and finance was impossible - 45 minute wait on the phone, no response to e-mails and a colleague's visit to a shop failed to produce anything other than the phone number for complaints. Small Claims Court here we come. (I only gave them 1 star as I need to put something in the box!

 by Janet hunter
Staff and prescriptions
City where company is located (optional): Birmingham

Yesterday 26th i called m y local boots to ask if a prescription was ready for my partner i was told it will be ready after 4pm so i went to collect his meds only to be told they had not got them but will be ready on wednesday. I know my doctor sent this script before 5pm the day before on monday i am so sick off being told items are ready but when i get there we are missing or items are not there when needed. Its the same as delivery we have been asked to pay for it but we wont pay so i have to walk t o boots as i do not drive i think it is awful you asking peole to pay. Another thing is your staff they are so unwilling to help and talk down to people well you have now lost customers as soon as i pick up the meds today i am going else where and i can get meds delivered free your company is disgracful

 by Kath Norcliffe
lack of staff
City where company is located (optional): boots retail park huddersfield

On Tuesday 26th October I entered the store to purchase some Christmas presents when I was ready to pay I was totally disappointed at the lack of staff their was .there was one member of staff on front tills with a big queue of waiting customers I proceeded to pay at the back of the store (pharmacy ) I was also greeted there with one member of staff and once again a queue of customers . I asked a member of staff iwho was filling up stock if I can purchase my items at the nearest tills (pharmacy tills she said yes then proceeded into the back (stockroom ) very disappointing service .

 by allison Jones
phone answering

0 stars. I am sick to death about Boots Phone answering . I cant say how many hours i have wasted trying to get through to any person in Boots head office or Macclesfield. Perhaps someone might email me.

 by Derek Rogers
Staff
City where company is located (optional): Harlow Broad Walk

My appointment was for 12.35 on 5th October i arrived at 12.25 confirmed appointment told to wait in waiting area as i did had t o go back to reception at 1.45
To find three members of staff standing around
doing nothing even the equipment had not been sanitised very disappointed and will find somewhere where the staff put the customer first

 by Miss Doreen Wood
flu vac.
City where company is located (optional): Basildon Essex

I received a text giving a difference time to the one I had make which I had on appointment card, it took almost 3 hours to get anybody to answer the phone after I have been give different phone number which did not have any information about what I wanted a answer too, also it took almost 2 hour to find some ware to make a complaint for such a large company this is unaccabled

 by David Main
Service
City where company is located (optional): Aberdeen

The staff at the pharmacy counter are impolite verging on being rude. Never say please or thank you. Was asked my address in a very rude manner when collecting my monthly prescription. Made me feel that I was doing something wrong. Manners are free but from now on I am not going to be polite unless they are.

Boots complaints number & email

Complaint Phone number: 0345 609 0055

Complaint Email: boots.customercare_team@boots.co.uk

Tweet: Boots

Website: https://www.boots.com

Head Office address: Nottingham, NG2 3AA

Get verified information about Boots complaints email & Phone number. If you wish to complain to Boots, call the complaints line on 0345 609 0055. There are full contact details and information about the complaint procedures on the Boots website.

Last updated on July 12th, 2019

How to make a Complaint to Boots

Complaints handling is available on the Boots website via ‘Customer Support.’ The first step is to call on the complaints line 0345 609 0055. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Boots complaint contacts like Phone, email and support form

Complaint via Phone number : 0345 609 0055

Reservations From UK:

Complaint via Email : boots.customercare_team@boots.co.uk

Complaint via  Support Form : Boots Support Form

Boots complaint website : www.boots.com

Tweet: bootsuk

Corporate Head Office address

Nottingham, NG2 3AA

Also Read: ASDA complaints email & Phone number

About Boots

Boots is a health and beauty retailer and pharmacy chain in the United Kingdom, Ireland, other territories. The Boots Company Plc, merged with Alliance UniChem in 2006 to form Alliance Boots. Boots is one of the largest retailers in the UK and Ireland, both in terms of revenue and the number of shops.

Boots Customer Care opening hours

Monday to Friday: 8:30 am – 7 pm
Saturday and Sunday: 8:45 am – 5 pm
Bank holidays: 9 am – 4 pm
Christmas Day and Easter Sunday: Closed

More contact number’s of Boots

Online pharmacy services: 0345 121 9040
Boots Advantage Card enquiries: 0345 124 4545
Boots Opticians: 0345 125 3752
Lens Reward: 0345 603 2020
Store & pharmacy enquiries: 0345 070 8090

Products & Services

  • Prescription medicines sold via their pharmacies
  • Retail (non-prescription) medicines
  • Wide range of health and beauty products including related electrical
  • Photography – Boots is an established provider of photography services.
  • Clothing – baby and toddler ranges and maternity wear
  • Food and drink
  • Opticians
  • Hearing care

Also Read: Ann Summers complaints email & Phone number

Hopefully, We helped you to get some genuine records for Boots Complaint information.

Use below complaint form to discuss problems you have had with Boots, or how they have handled your complaints. Initial complaints should be directed to Boots directly. You can find complaint contact details for Boots above.

 

Boots Customer Complaints

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Boots
Average rating:  
 36 reviews
 by mrs
City where company is located (optional): huby

my daughters and i have been trying to call all your no for the last 3 hours i find your phone service diabolical

 by Obligatory
Pharmacy
City where company is located (optional): Sheffield

You can’t rate zero so had to give a 1⭐️ Putin in a Boots uniform. Total miss information on opening hours via on line info and I store. Carer for house bound. After stating backed up factual info on how long prescription had been on order was humiliated in front of the whole store!!! Rude incompetent staff - will not be using or recommend. From out of Sheffield but what has Sheffield become 🤯🤯🤬. Shane on you Boots spent an entire carer in customer service without a complaint against me - three against you whilst I was in store today!!!!!

 by Jane Kelly
New self service tills
City where company is located (optional): Macclesfield

New upgraded store installed self service tills , not efficient for the elderly with sight problems also difficulty with boots points card , please could there be at least a manned till , 2 staff overseeing self serve tills , shopping should be a lovely experience instead it’s becoming extremely stressful for elderly customers.

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