Crowne Plaza Customer Service: Phone, Email, Contacts.

Crowne Plaza
Average rating:  
 1 reviews
 by Melissa
Customer service
City where company is located (optional): Marlow

After a very disappointing visit to the Crown Plaza in Marlow, It would be really good to follow up, with someone from Senior Management, that actually gives a dam.

Poorly trained and unfriendly spa and reception staff, difficulty getting hold of anyone to Actually book our visit and then wrong information given several times once the phone was eventually answered. Offered complimentary tea/coffee and robe, then asked for payment for them afterwards. Tried to rectify our issues with the so called “guest relations Executive” “Karen Hinchy” who was the worst of them all. Complete joke and all three of us left with a bitter taste in our mouths after speaking with her.

I would however like to compliment the restaurant staff, who looked after us during our afternoon tea in the conservatory, this was the only enjoyable part of our day. I’d be surprised if this hotel has many returning customers, as even the full members we spoke to whilst there, said they were really not happy.

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Phone number: 01895 512000

Email: reservationsmgr@cpleeds.com

Head Office address: Denham, Uxbridge UB9 5HG, UK

Crowne Plaza complaints number & email

Last updated on January 26th, 2024

How to make a Complaint to Crowne Plaza

Complaints handling is available on the Crowne Plaza website via ‘Customer Support.’ The first step is to call on the complaints line 01895 512000. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Crowne Plaza complaint contacts like Phone, email and support form

Complaint via Phone number : 01895 512000

The Complaint via Email : reservationsmgr@cpleeds.com

Complaint via  Support Form :  Crowne Plaza Support Form

Crowne Plaza complaint website : www.crowneplaza.com

Tweet: crowneplaza

Corporate Head Office address

Denham, Uxbridge UB9 5HG, UK

Also Read: Best Western complaints email & Phone number

Crowne Plaza Business Hours

Monday: 8am – 8pm
Tuesday: 8am – 8pm
Wednesday: 8am – 8pm
Thursday: 8am – 8pm
Friday: 8am – 8pm
Saturday: 8am – 8pm
Sunday: 8am – 8pm

About Crowne Plaza

Crowne Plaza is a multinational chain of full service, upscale hotels headquartered in the United Kingdom. It is catering to business travelers and to the meetings and conventions market.

Products & Services

Hotels & Resorts

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Hopefully, We helped you to get some genuine records for Crowne Plaza Complaint information.

Use below complaint form to discuss problems you have had with Crowne Plaza, or how they have handled your complaints. Initial complaints should be directed to Crowne Plaza directly. You can find complaint contact details for Crowne Plaza above.

People Also Ask

Q: Where is Crowne Plaza head office Address?
A: Denham, Uxbridge UB9 5HG, UK.

Q: Who is the CEO of Crowne Plaza Company?
A: Elie Malouf was CEO of Crowne Plaza Company.

Q: What are Crowne Plaza Business Hours?
A: Monday to Sunday was 8am to 8pm.

Q: What is the Email of Crowne Plaza Company?
A: Email: reservationsmgr@cpleeds.com

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Crowne Plaza
Average rating:  
 1 reviews
 by Melissa
Customer service
City where company is located (optional): Marlow

After a very disappointing visit to the Crown Plaza in Marlow, It would be really good to follow up, with someone from Senior Management, that actually gives a dam.

Poorly trained and unfriendly spa and reception staff, difficulty getting hold of anyone to Actually book our visit and then wrong information given several times once the phone was eventually answered. Offered complimentary tea/coffee and robe, then asked for payment for them afterwards. Tried to rectify our issues with the so called “guest relations Executive” “Karen Hinchy” who was the worst of them all. Complete joke and all three of us left with a bitter taste in our mouths after speaking with her.

I would however like to compliment the restaurant staff, who looked after us during our afternoon tea in the conservatory, this was the only enjoyable part of our day. I’d be surprised if this hotel has many returning customers, as even the full members we spoke to whilst there, said they were really not happy.

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