March 22, 2019

Crowne Plaza complaints number & email.

Crowne Plaza
Average rating:  
 1 reviews
 by Melissa
Customer service
City where company is located (optional): Marlow

After a very disappointing visit to the Crown Plaza in Marlow, It would be really good to follow up, with someone from Senior Management, that actually gives a dam.

Poorly trained and unfriendly spa and reception staff, difficulty getting hold of anyone to Actually book our visit and then wrong information given several times once the phone was eventually answered. Offered complimentary tea/coffee and robe, then asked for payment for them afterwards. Tried to rectify our issues with the so called “guest relations Executive” “Karen Hinchy” who was the worst of them all. Complete joke and all three of us left with a bitter taste in our mouths after speaking with her.

I would however like to compliment the restaurant staff, who looked after us during our afternoon tea in the conservatory, this was the only enjoyable part of our day. I’d be surprised if this hotel has many returning customers, as even the full members we spoke to whilst there, said they were really not happy.

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Crowne Plaza complaints number & email

Complaint Phone number: 44 (0)871-942-9200

Complaint Email:

Tweet: Crowne Plaza

Website: https://www.crowneplaza.com/

Head Office address: Denham, Uxbridge UB9 5HG, UK

Get verified information about Crowne Plaza complaints email & Phone number. If you wish to complain to Crowne Plaza, call the complaints line on 44 (0)871-942-9200. There are full contact details and information about the complaint procedures on the Crowne Plaza website.

Last updated on December 2nd, 2022

How to make a Complaint to Crowne Plaza

Complaints handling is available on the Crowne Plaza website via ‘Customer Support.’ The first step is to call on the complaints line 44 (0)871-942-9200. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
 
 

Crowne Plaza complaint contacts like Phone, email and support form

Complaint via Phone number : 44 (0)871-942-9200

The Complaint via Email :

Complaint via  Support Form :  Crowne Plaza Support Form

Crowne Plaza complaint website : www.crowneplaza.com

Tweet: crowneplaza

Corporate Head Office address

Denham, Uxbridge UB9 5HG, UK
 
 
Also Read: Best Western complaints email & Phone number
 
 

About Crowne Plaza

Crowne Plaza is a multinational chain of full service, upscale hotels headquartered in the United Kingdom. It is catering to business travelers and to the meetings and conventions market.
 
 

Products & Services

Hotels & Resorts
 
 
Also Read: Airnb complaints email & Phone number
 
 
Hopefully, We helped you to get some genuine records for Crowne Plaza Complaint information.

Use below complaint form to discuss problems you have had with Crowne Plaza, or how they have handled your complaints. Initial complaints should be directed to Crowne Plaza directly. You can find complaint contact details for Crowne Plaza above.
 

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Crowne Plaza
Average rating:  
 1 reviews
 by Melissa
Customer service
City where company is located (optional): Marlow

After a very disappointing visit to the Crown Plaza in Marlow, It would be really good to follow up, with someone from Senior Management, that actually gives a dam.

Poorly trained and unfriendly spa and reception staff, difficulty getting hold of anyone to Actually book our visit and then wrong information given several times once the phone was eventually answered. Offered complimentary tea/coffee and robe, then asked for payment for them afterwards. Tried to rectify our issues with the so called “guest relations Executive” “Karen Hinchy” who was the worst of them all. Complete joke and all three of us left with a bitter taste in our mouths after speaking with her.

I would however like to compliment the restaurant staff, who looked after us during our afternoon tea in the conservatory, this was the only enjoyable part of our day. I’d be surprised if this hotel has many returning customers, as even the full members we spoke to whilst there, said they were really not happy.

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