Britax Customer Service: Phone, Email, Contacts.

Britax
Average rating:  
 2 reviews
 by Imogen Ashby

Although Britax devices aren't always the lowest available, the quality is evident and justifies the extra cost. Withstanding the test of time and toddlers, my two Britax Eclipse (Group 1) car seats are still in good condition. I assumed I would have to buy a new one when one of them broke a spring, but no—the customer service representative was so helpful that she took ten minutes over the phone to show me how to reattach it, and now it works like new. It's really uncommon to come across a business that encourages you to fix their items rather than purchasing new ones; I have nothing but praise for these customer services.

 by Maeve Baron

Even though the bucle clicked in, I was anxious that the harness on my Britax Eclipse would not hold because a small piece had gone off of it. They sought photos, which I gave. How old was my seat? They inquired as well. Since it was more than four years old, they promised to send me a replacement harness, which should have cost about £12. I contacted them after I agreed and didn't hear back from them. Since something went wrong, they shipped it out right away and didn't charge me! Fantastic service

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Phone number: 01264 386034

Email: service.uk@britax.com

Head Office address: 23 Chapel Ash, Wolverhampton WV3 0TZ, UK.

Britax complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to Britax

Britax provide a range of complaint handling options on their website. The first step is to phone the complaints line on 01264 386034.

Customers can use an online form to make a written complain online, and there is a postal correspondence option. There is a summary on the website of how Britax will handle your complaint and what communication to expect.

Britax complaint contacts like Phone, email and support form

Complaint via Phone number : 01264 386034

Reservations From UK: 928555

Complaint via Email : service.uk@britax.com

Complaint via  Support Form : Britax Support Form

Britax complaint website : www.britax-roemer.co.uk

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Corporate Head Office address

23 Chapel Ash, Wolverhampton WV3 0TZ, UK.

Also Read: Boots complaints email & Phone number

Britax Business Hours

Monday: 9am – 1pm
Tuesday: 9am – 1pm
Wednesday: 9am – 1pm
Thursday: 9am – 1pm
Friday: 9am – 1pm
Saturday: Closed
Sunday: Closed

About Britax

Britax is a British manufacturer of childcare products including car seats, strollers, and high chairs. It began making automotive safety equipment and accessories in 1938, and to import car and motorcycle accessories.

Britax Complaint Hours

Monday to Thursday: 08:30 – 17:00
Friday: 08:30 – 16:00

Products & Services

Child safety seats

Also Read: ASDA complaints email & Phone number

Hopefully, We helped you to get some genuine records for Britax Complaint information.

Use below complaint form to discuss problems you have had with Britax, or how they have handled your complaints. Initial complaints should be directed to Britax directly. You can find complaint contact details for Britax above.

People Also Ask

Q: Where is Britax head office Address?
A: 23 Chapel Ash, Wolverhampton WV3 0TZ, UK.

Q: Who is the CEO of Britax Company?
A: Paul Gustavsson was CEO of Britax Company.

Q: What are Britax Business Hours?
A: Monday – Friday 9am to 1pm and Saturday & Sunday was Closed.

Q: What is the Email of Britax Company?
A: Email: service.uk@britax.com

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Britax
Average rating:  
 2 reviews
 by Imogen Ashby

Although Britax devices aren't always the lowest available, the quality is evident and justifies the extra cost. Withstanding the test of time and toddlers, my two Britax Eclipse (Group 1) car seats are still in good condition. I assumed I would have to buy a new one when one of them broke a spring, but no—the customer service representative was so helpful that she took ten minutes over the phone to show me how to reattach it, and now it works like new. It's really uncommon to come across a business that encourages you to fix their items rather than purchasing new ones; I have nothing but praise for these customer services.

 by Maeve Baron

Even though the bucle clicked in, I was anxious that the harness on my Britax Eclipse would not hold because a small piece had gone off of it. They sought photos, which I gave. How old was my seat? They inquired as well. Since it was more than four years old, they promised to send me a replacement harness, which should have cost about £12. I contacted them after I agreed and didn't hear back from them. Since something went wrong, they shipped it out right away and didn't charge me! Fantastic service

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