Waterstones Customer Service: Phone, Email, Contacts.

Waterstones
Average rating:  
 2 reviews
 by Robyn Clay

Whichever store you choose, it's always a nice decision, but the one by Piccadilly is especially lovely. I can spend hours just looking through titles. Although books can be a bit expensive, overall, the experience is valuable. Every time I made a purchase there, the customer service was excellent.

 by Molly Colton

My orders have been giving me a lot of trouble lately, and for a long time, I wasn't able to receive the help I needed from Waterstones Support. However, Lisa answered all of my questions and provided assistance with all of my inquiries today. She always wrote with patience and kindness. Thank you for her assistance.

Phone number: 0808 118 8787

Email: support@waterstones.com.

Head Office address: 203-206 Piccadilly, London, W1J 9HD

Waterstones complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to Waterstones

Waterstones have a complaints line on 0808 118 8787 where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods are shown on the website in the ‘Contact Us’ section.

Waterstones complaint contacts like Phone, email and support form

Complaint via Phone number : 0808 118 8787

Outside the UK: 00610095

Complaint via Email : support@waterstones.com.

Complaint via  Support Form : Waterstones Support Form

Waterstones complaint website : www.waterstones.com

Tweet: waterstones

Corporate Head Office address

203-206 Piccadilly, London, W1J 9HD

Also Read: Waitrose complaints email & Phone number

Waterstones Business Hours

Monday: 9am – 4.30pm
Tuesday: 9am – 4.30pm
Wednesday: 9am – 4.30pm
Thursday: 9am – 4.30pm
Friday: 9am – 4.30pm
Saturday: Closed
Sunday: Closed

About Waterstones

Waterstones is a British book retailer that operates 283 shops, mainly in the UK and also other nearby countries. An average-sized Waterstones shop sells a range of approximately 30,000 individual books, as well as stationery and other related products.

Products & Services

Books

Also Read: Topshop complaints email & Phone number

Hopefully, We helped you to get some genuine records for Waterstones Complaint information.

Use below complaint form to discuss problems you have had with Waterstones, or how they have handled your complaints. Initial complaints should be directed to Waterstones directly. You can find complaint contact details for Waterstones above.

People Also Ask

Q: Where is Waterstones head office Address?
A: 203-206 Piccadilly, London, W1J 9HD.

Q: Who is the CEO of Waterstones Company?
A: James Daunt was CEO of Waterstones Company.

Q: What are Waterstones Business Hours?
A: Monday – Friday 9am to 4.30pm and Saturday & Sunday was Closed.

Q: What is the Email of Waterstones Company?
A: Email: support@waterstones.com.

 

Waterstones Customer Complaints

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Waterstones
Average rating:  
 2 reviews
 by Robyn Clay

Whichever store you choose, it's always a nice decision, but the one by Piccadilly is especially lovely. I can spend hours just looking through titles. Although books can be a bit expensive, overall, the experience is valuable. Every time I made a purchase there, the customer service was excellent.

 by Molly Colton

My orders have been giving me a lot of trouble lately, and for a long time, I wasn't able to receive the help I needed from Waterstones Support. However, Lisa answered all of my questions and provided assistance with all of my inquiries today. She always wrote with patience and kindness. Thank you for her assistance.

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