How to make a Complaint to Waterstones
Waterstones have a complaints line on 0808 118 8787 where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods are shown on the website in the ‘Contact Us’ section.
Waterstones complaint contacts like Phone, email and support form
Complaint via Phone number : 0808 118 8787
Outside the UK:
Complaint via Email :
Complaint via Support Form : Waterstones Support Form
Waterstones complaint website : www.waterstones.com
Corporate Head Office address
203-206 Piccadilly, London, W1J 9HD
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Waterstones is a British book retailer that operates 283 shops, mainly in the UK and also other nearby countries. An average-sized Waterstones shop sells a range of approximately 30,000 individual books, as well as stationery and other related products.
Products & Services
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Use below complaint form to discuss problems you have had with Waterstones, or how they have handled your complaints. Initial complaints should be directed to Waterstones directly. You can find complaint contact details for Waterstones above.