Topshop complaints email & Phone number

Last updated on February 3rd, 2024

How to make a Complaint to Topshop

Topshop operates an easy to follow complaints procedure. The first step is to call the complaints line on 020 7756 1000. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.

Full contact details are listed long with how Topshop will handle your complaint and what they require from you.

Topshop complaint contacts like Phone, email and support form

Complaint via Phone number : 020 7756 1000

Reservations From UK: 0344 984 0264

Complaint via Email : info@topshop.com

Complaint via Support Form : Topshop Support Form

Topshop complaint website : www.topshop.com

Tweet: topshop

Corporate Head Office address

Colegrave House, 70 Berners St, Fitzrovia, London W1T 3NL, UK

Also Read: The Co-operative complaints email & Phone number

Topshop Business Hours

Monday: 8am – 8pm
Tuesday: 8am – 8pm
Wednesday: 8am – 8pm
Thursday: 8am – 8pm
Friday: 8am – 8pm
Saturday: Closed
Sunday: Closed

About Topshop

Topshop is a British multinational style retailer of clothes, shoes, make-up and accessories. It’s around 500 shops worldwide — of which some 300 have been in the UK — and online operations in many of its markets.

Topshop complaint hours

9 am to 9 pm Monday to Friday
9 am to 6 pm Saturday and Sunday
UK Bank Holidays – 9 am to 5.30 pm

Products & Services

Clothing
Shoes
Accessories
Cosmetics

Also Read: The Carphone Warehouse complaints email & Phone number

Hopefully, We helped you to get some genuine records for Topshop Complaint information.

Use below complaint form to discuss problems you have had with Topshop, or how they have handled your complaints. Initial complaints should be directed to Topshop directly. You can find complaint contact details for Topshop above.

Other Complaints

Topshop

Average rating:

2 reviews

Margot Colton

Mar 21, 2024

by Margot Colton

I had a positive experience with Topshop. When I saw all these negative reviews after placing my first order in January, I must admit that I regretted it. Nevertheless, the package arrived safely and was sent home for delivery to Moldova at the start of February. The joggers and hoodies I got were of good quality and had the same colour and appearance as those advertised on the website. Additionally, I received a prompt response from client support when I wrote them on Facebook the following day. I actually have nothing to complain about, on the contrary. Regretfully, delivery is no longer free as it was on topshop.com since they relocated to asos.com.

Layla Clay

Mar 19, 2024

by Layla Clay

I placed a large order, then regretted it after reading reviews on Google. I was so apprehensive as to what would turn up and when, but everything arrived a day earlier than expected. Every item is accurate and precise, as shown in the photos. A few things I had purchased had reduced in price, which was inconvenient, but other than that, I have no complaints about Topshop. I didn't return anything, but I wanted to since one item was a little too big. However, after reading reviews, I decided not to take the chance and hoped the tumble dryer would shrink it just a little. 😂

Topshop Customer Complaints

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Topshop Customer Service: Phone, Email, Contacts.