How to make a Complaint to Waitrose
Waitrose operates an easy to follow complaints procedure. The first step is to call the complaints line on 0800 188 884. If yours is not, then the subsequent steps to take are clearly shown on the website.
Full contact details are listed long with how Waitrose will handle your complaint and what they require from you.
Waitrose complaint contacts like Phone, email and support form
Complaint via Phone number : 0800 188 884
Outside the UK: 44 (0)1344 82 5232
Complaint via Email : firstname.lastname@example.org
Complaint via Support Form : Waitrose Support Form
Waitrose complaint website : www.waitrose.com
Corporate Head Office address
Waitrose Ltd, Doncastle Road, Bracknell, Berkshire, RG12 8YA
Also Read: Topshop complaints email & Phone number
Waitrose is a chain of British supermarkets, which forms the food retail division of Britain’s largest employee-owned retailer, the John Lewis Partnership. The Waitrose & Partners has 353 shops across the UK.
Waitrose complaint hours
Mon-Fri 8 am-10 pm, Sat 8 am-9 pm, and Sun 9 am-7 pm
Products & Services
Services: Supermarkets Online shopping
Also Read: The Co-operative complaints email & Phone number
Hopefully, We helped you to get some genuine records for Waitrose Complaint information.
Use below complaint form to discuss problems you have had with Waitrose, or how they have handled your complaints. Initial complaints should be directed to Waitrose directly. You can find complaint contact details for Waitrose above.
Waitrose Customer Complaints
Average rating: 5 reviews
Jun 9, 2021
City where company is located (optional): London
I am very happy that you ditch the plastic bags but now it is the right time to only use recyclable material especially around fruits and vegetables which all this packaging is unnecessary!
This is the reason why i am buying organic grocery online now!
The plastic is destroying the oceans and killing the wild life animals and fishes and people are eating plastic too!
WIth the climate change it is our duty and responsability to change our comsumpion for the better!
Encouragaing organic against pesticides!
Not selling sick animals full of antibiotics which are dangerous for people health and the origin of the Amazonie s fires!
We have to work with nature and not against!
Money wont be able to save the planet!
Changes and improvements are needed urgently now!
Because it is our duty and responsability to improve everything!
Quality over quantity!
Thank you to take this message seriously and with consideration!
Jun 9, 2021
City where company is located (optional): Clifton
For the second week running I have received substitutions despite my order stating 'not allowed'
I got home from work yesterday to 4 substitutions, 3 of which were not like for like. The other was a cucumber.
The refunded the items but this came to less than charged, so rang for the second time last night, they could not help. Told me to email today.
For the second week running they have not replied to the email or actioned said email.
Such a shame the product is nice but the service is disorganised and the online ordering does not work (substitutions). Also Customer Service are slow and do not fully answer queries if at all.
I will be writing to THE head of Customer Services and the CEO.
Aug 5, 2020
City where company is located (optional): Ponteland newcastle
I am a regular customer at Waitrose , but since the lock down I find some staff have got carried away with power I like to think I am an intelligent women and I conform and adhere to all about the virus, but please tell SOME staff to treat customers with respect and a smile would go a long way.especially at this very unusual time of our life’s