Waitrose complaints number & email.

Waitrose
Average rating:  
 7 reviews
 by Sonia Hamilton
employees
City where company is located (optional): Harrow Weald

I am writing to inform the manager of this service, about the following persons seen at The Waitrose Store, in Harrow Weald, London. 1, this person is a male, afro-caribbean/african origin, medium quite slim built, short hair, wore a store uniform/clothing and shoes, possibly aged between 30-40 years, store worker/other, seen talking to an employee, at The South Harrow Branch, between 1-31 April 2022. 2, this person is a male, asian origin, medium quite slim built, medium length hair, wore a store uniform/clothing and shoes, possibly aged between 20-30 years, store worker/other, seen at the customer services section. this person is a male, middleastern origin, medium quite slim built, medium length hair, wore a store uniform/clothing and shoes, possibly aged between 18-25 years, store worker/other, seen at the till point, behind the customer services section. These persons were seen at the Harrow Weald Branch, between 1-31 May 2022. I, assume, these persons are slightly, trouble makers outside of the store duty. Please could you check into these persons and their associates and the workers seen at the back room area/shelving, between 2012-2017, at the Weald Branch, immediately. customer

 by Timothy Spall
Your Staff
City where company is located (optional): Guildford

I regularly use Waitrose Guildford but no more. Despite your loudspeaker announcements, there seems little regard for the need to wear facemasks by your staff and some customers. At check out a male assistant asked ne to stand back while he dealt with car park refund. I did and noticed he was not wearing a mask and when asked why noyt he replied with a smirk that he was exempt. When challenged why he was nontheless a danger to customers he shrugged his shoulders as if raising two fingers. Not good enough. 6th March 2021 three Waitrose staff w/o facemask and two customers the same. Get a grip

 by Laetitia Blanc
City where company is located (optional): London

I am very happy that you ditch the plastic bags but now it is the right time to only use recyclable material especially around fruits and vegetables which all this packaging is unnecessary!

This is the reason why i am buying organic grocery online now!

The plastic is destroying the oceans and killing the wild life animals and fishes and people are eating plastic too!

WIth the climate change it is our duty and responsability to change our comsumpion for the better!

Encouragaing organic against pesticides!

Not selling sick animals full of antibiotics which are dangerous for people health and the origin of the Amazonie s fires!

More destructions!

We have to work with nature and not against!

Money wont be able to save the planet!

Changes and improvements are needed urgently now!

Because it is our duty and responsability to improve everything!

Quality over quantity!

Thank you to take this message seriously and with consideration!

Best Regards!

 by Dawn Jacqueline Baxendale
Customer Service
City where company is located (optional): Clifton

For the second week running I have received substitutions despite my order stating 'not allowed'

I got home from work yesterday to 4 substitutions, 3 of which were not like for like. The other was a cucumber.

The refunded the items but this came to less than charged, so rang for the second time last night, they could not help. Told me to email today.

For the second week running they have not replied to the email or actioned said email.

Such a shame the product is nice but the service is disorganised and the online ordering does not work (substitutions). Also Customer Service are slow and do not fully answer queries if at all.

I will be writing to THE head of Customer Services and the CEO.

 by Anna
Staff service
City where company is located (optional): Ponteland newcastle

I am a regular customer at Waitrose , but since the lock down I find some staff have got carried away with power I like to think I am an intelligent women and I conform and adhere to all about the virus, but please tell SOME staff to treat customers with respect and a smile would go a long way.especially at this very unusual time of our life’s

 by Carole
Counter
City where company is located (optional): Saxmundham

This is not the first time I had insulted by the staff at waitrose located at saxmundham, Suffolk. Never been a friendly place and atmosphere for other races. I will not going there anymore! Disgusting n disappointing!!!!

 by Becki
Waitrose Bagshot
City where company is located (optional): Bagshot

So disappointed with Waitrose, most other supermarkets are limiting stock people are buying, and thinking about when elderly could go and buy as a priority. I am hoping they will soon do something for key workers too. Why are Waitrose not doing this??? Would be very interested to know. Always shop there and now reconsidering.

Waitrose complaints number & email

Complaint Phone number: 0800 188 884

Complaint Email: customerserviceteam@waitrose.co.uk

Tweet: Waitrose

Website: https://www.waitrose.com/

Head Office address: Waitrose Ltd, Doncastle Road, Bracknell, Berkshire, RG12 8YA

Get verified information about Waitrose complaints email & Phone number. Call 0800 188 884 to make a complaint to Waitrose about their service. They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution. The website explains things clearly.

How to make a Complaint to Waitrose

Waitrose operates an easy to follow complaints procedure. The first step is to call the complaints line on 0800 188 884. If yours is not, then the subsequent steps to take are clearly shown on the website.

Full contact details are listed long with how Waitrose will handle your complaint and what they require from you.

Waitrose complaint contacts like Phone, email and support form

Complaint via Phone number : 0800 188 884

Outside the UK: 44 (0)1344 82 5232

Complaint via Email : customerserviceteam@waitrose.co.uk

Complaint via  Support Form : Waitrose Support Form

Waitrose complaint website : www.waitrose.com

Tweet: waitrose

Corporate Head Office address

Waitrose Ltd, Doncastle Road, Bracknell, Berkshire, RG12 8YA

Also Read: Topshop complaints email & Phone number

About Waitrose

Waitrose is a chain of British supermarkets, which forms the food retail division of Britain’s largest employee-owned retailer, the John Lewis Partnership. The Waitrose & Partners has 353 shops across the UK.

Waitrose complaint hours

Mon-Fri 8 am-10 pm, Sat 8 am-9 pm, and Sun 9 am-7 pm

Products & Services

Products: Food
Services: Supermarkets Online shopping

Also Read: The Co-operative complaints email & Phone number

Hopefully, We helped you to get some genuine records for Waitrose Complaint information.

Use below complaint form to discuss problems you have had with Waitrose, or how they have handled your complaints. Initial complaints should be directed to Waitrose directly. You can find complaint contact details for Waitrose above.

 

Waitrose Customer Complaints

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Waitrose
Average rating:  
 7 reviews
 by Sonia Hamilton
employees
City where company is located (optional): Harrow Weald

I am writing to inform the manager of this service, about the following persons seen at The Waitrose Store, in Harrow Weald, London. 1, this person is a male, afro-caribbean/african origin, medium quite slim built, short hair, wore a store uniform/clothing and shoes, possibly aged between 30-40 years, store worker/other, seen talking to an employee, at The South Harrow Branch, between 1-31 April 2022. 2, this person is a male, asian origin, medium quite slim built, medium length hair, wore a store uniform/clothing and shoes, possibly aged between 20-30 years, store worker/other, seen at the customer services section. this person is a male, middleastern origin, medium quite slim built, medium length hair, wore a store uniform/clothing and shoes, possibly aged between 18-25 years, store worker/other, seen at the till point, behind the customer services section. These persons were seen at the Harrow Weald Branch, between 1-31 May 2022. I, assume, these persons are slightly, trouble makers outside of the store duty. Please could you check into these persons and their associates and the workers seen at the back room area/shelving, between 2012-2017, at the Weald Branch, immediately. customer

 by Timothy Spall
Your Staff
City where company is located (optional): Guildford

I regularly use Waitrose Guildford but no more. Despite your loudspeaker announcements, there seems little regard for the need to wear facemasks by your staff and some customers. At check out a male assistant asked ne to stand back while he dealt with car park refund. I did and noticed he was not wearing a mask and when asked why noyt he replied with a smirk that he was exempt. When challenged why he was nontheless a danger to customers he shrugged his shoulders as if raising two fingers. Not good enough. 6th March 2021 three Waitrose staff w/o facemask and two customers the same. Get a grip

 by Laetitia Blanc
City where company is located (optional): London

I am very happy that you ditch the plastic bags but now it is the right time to only use recyclable material especially around fruits and vegetables which all this packaging is unnecessary!

This is the reason why i am buying organic grocery online now!

The plastic is destroying the oceans and killing the wild life animals and fishes and people are eating plastic too!

WIth the climate change it is our duty and responsability to change our comsumpion for the better!

Encouragaing organic against pesticides!

Not selling sick animals full of antibiotics which are dangerous for people health and the origin of the Amazonie s fires!

More destructions!

We have to work with nature and not against!

Money wont be able to save the planet!

Changes and improvements are needed urgently now!

Because it is our duty and responsability to improve everything!

Quality over quantity!

Thank you to take this message seriously and with consideration!

Best Regards!

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