The Co-operative Customer Service: Phone, Email, Contacts.

I am a local councillor and happen to live in the Crossways adjacent to the Co-op in Upton Poole Dorset. We the residents are fed up with baskets left in the Crossways where people have been shop lifting. We return them but this happens on a daily basis. I have personally witnessed a member of the public filling up the basket and just walking out after pointing this out to a member of staff I was told that Head Office said not to challenge them. I cannot believe that this is your policy and what happens when this store is no longer viable to trade. What happened to the security you used to have. The baskets that are dumped cause a danger to the residents especially when they cannot see them. I would be grateful if someone from Head Office could reply so that I can pass on to the residents.

Thank you.
Councillor and Mayor of Lytchett Minster and Upton Town Council

this new store in newhall st bham is an absolute joke . why did it open when the paypoint is not working the lottery is not working and the hot food cupboard now only seems to sell hippie vegetarian nonsense . but thank god tesco are next door . this co op will not survive very long without major change of attitude by the staff who can only say one thing . we dont know . this store was going down hill even before it relocated to newhall st . like a lot of people now in saint pauls square i have joined in with the boycot the coop crowd untill something is done about this store . the coop on colemore row is a perfect example of how a coop should be run the staff are smart in appearance and polite to customers but this newhall st branch is a disgrace .

An alarming amount of customers not wearing masks. Manager Apathetic and if challenged , appears to not care about the customers safety in the store.

I am writing to inform the manager of this service about the following employees seen at The Co-operative Food Stores in London. 1, The Wembley Branch, this person is a male, asian origin, medium quite slim built, medium length hair, wore a store uniform/clothing and shoes, possibly aged between 20-35 years, store worker, seen at the main till point. this person had created a remark amongst a customer about a customer seen instore. 2. The Northwood Branch, this person is a male, mixed/afro-origin, medium quite slim built, medium length hair, wore a store uniform/clothing and shoes, possibly aged between 18-30 years, store worker, seen at the main till point. this person had created a rude remark towards a customer at the point. No aggravations were caused. Please could you check into these persons and their associates and for any missing pennies/other, taken by the employees at the branches in Northwest London and the Northwood Branch immediately. customer