Halifax Customer Service: Phone, Email, Contacts.

Halifax
Average rating:  
 9 reviews
 by Loutfi
City where company is located (optional): Luton

Very bad bank they treated me like criminal . The worst bank

 by Gary Turton
Not open again!
City where company is located (optional): Birmingham

Just tried to visit local Halifax, and again it was closed with no signage to say why. Ridiculously poor customer service.

 by Tony
Car Insurance
City where company is located (optional): Huddersfield

Renewing my Car Insurance with Halifax new Quote £584.11 I was able to get a new Policy for £354.00 against identical details. On the same Web page Halifax were Quoting £376.00 against my details so why quote £584.11. So why did I not get this price Halifax

 by DAVID CHARLES DELASALLE
isa unit trust
City where company is located (optional): eastbourne

i have tried to cash into my accunt i am aboud and you have stopped it i need tablets to buy but if it caused me to go into hospital i will contact y doc so he can continue my ploblem it is my cash and you not give it tomorrow

 by Ronald Scorgie
accounts
City where company is located (optional): uk

I did not sign up to go paperless with my accounts and this company just went ahead and made me paperless i would like this to change as i have my own way of systems and this requires a paper trail which i can not do on the internet.
a displeased customer

 by b.a. price
trying to set up on line banking, both my contact numbers are wrong, can not complete the fvorn
City where company is located (optional): york

Went through the form filling in, only to stumble at the last hurdle. Incorrect contact numbers. Both to my works. No good now I have retired. they are 01904659684 home 07505569999. Wife's mobile. Please rectify.

 by Anthony Smith
Bereavement service
City where company is located (optional): Leeds

Halifax are the most incompetent, sloppy, unhelpful and useless people I have ever come across. They do not even deserve one star.

 by colin
mortgage
City where company is located (optional): leeds

My arranged appointment for a video call mortgage application was a pressured hard sell experience. The call handler advisor first tried to sell me life insurance and home insurance.
I was asked if I would like to go on SVR for the mortgage. When I answered yes, I was asked again and an explanation given of what SVR is. I answered yes again and was again given the same explanation and asked again after four times of asking I complained about repeating myself. After a silence I was told there were no product that Halifax could offer.

When I asked what the cost and fees were for fixed rate products the response was that they would not discuss that I only had t answer YES or NO to questions, the phone then went silent for about 5 mins.
Although I had arranged an agreement in principle the advisor changed the term of the mortgage and wanted proof of my private pension arrangements.
I was constantly talk over whenever I asked a question and the phone went dead twice for no reason.
It felt like pressure selling to buy the product they wanted to force on me.

 by janet Porter
savings accoiunt
City where company is located (optional): Bristol

we have banked with Halifax for many years. Due to the fact the branches are closing. we have decided to switch banks. we have been in touch with Natwest. they have tried to switch our account, but you are not acknowledging

Phone number: 0800 072 9779

Email: onlinecomplaints@halifax.co.uk.

Head Office address: 48 Bramley District Centre, Bramley, Leeds LS13 2ET

Halifax complaints number & email

Last updated on January 26th, 2024

How to make a Complaint to Halifax

Halifax operates an easy to follow complaints procedure. The first step is to call the complaints line on 0800 072 9779. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.

Halifax complaint contacts like Phone, email and support form

Complaint via Phone number : 0800 072 9779

Textphone number: 0800 056 7294

Calling from abroad: +44 0113 366 0167 or +44 0113 366 0141

Complaint via Email : onlinecomplaints@halifax.co.uk.

Complaint via  Support Form : Halifax Support Form

Halifax complaint website : halifax.co.uk

Tweet: HalifaxBank

Corporate Head Office address

48 Bramley District Centre
Bramley
Leeds LS13 2ET

Also Read: Nationwide complaints email & Phone number

Halifax Business Hours

Monday: 9am – 6pm
Tuesday: 9am – 6pm
Wednesday: 9am – 6pm
Thursday: 9am – 6pm
Friday: 9am – 6pm
Saturday: 9am – 6pm
Sunday: Closed

About Halifax

Halifax is a British banking brand operating as a trading division of Bank of Scotland, itself a wholly owned subsidiary of Lloyds Banking Group.

Products & Services

Financial services

Also Read: TV Licensing complaints email & Phone number

Hopefully, We helped you to get some genuine records for Halifax Complaint information.

Use below complaint form to discuss problems you have had with Halifax , or how they have handled your complaints. Initial complaints should be directed to Halifax directly. You can find complaint contact details for Halifax above.

People Also Ask

Q: Where is Halifax head office Address?
A: 48 Bramley District Centre, Bramley, Leeds LS13 2ET.

Q: Who is the CEO of Halifax Company?
A: David Nicholson was CEO of Halifax Company.

Q: What are Halifax Business Hours?
A: Monday – Saturday 9am to 6pm & Sunday was Closed.

Q: What is the Email of Halifax Company?
A: Email: onlinecomplaints@halifax.co.uk.

 

Halifax Customer Complaints

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Halifax
Average rating:  
 9 reviews
 by Loutfi
City where company is located (optional): Luton

Very bad bank they treated me like criminal . The worst bank

 by Gary Turton
Not open again!
City where company is located (optional): Birmingham

Just tried to visit local Halifax, and again it was closed with no signage to say why. Ridiculously poor customer service.

 by Tony
Car Insurance
City where company is located (optional): Huddersfield

Renewing my Car Insurance with Halifax new Quote £584.11 I was able to get a new Policy for £354.00 against identical details. On the same Web page Halifax were Quoting £376.00 against my details so why quote £584.11. So why did I not get this price Halifax

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