How to make a Complaint to Southern Rail
Call the Southern Rail complaints line on 03451 27 29 20. If you need to take matters further, the ‘Contact Us’ section of the website presents several clearly laid out options along with a description of the complaints procedure.
You can choose between postal or online written contact, phoning via 03451 27 29 20 or visiting your local branch.
Southern Rail complaint contacts like Phone, email and support form
Complaint via Phone number : 03451 27 29 20
Reservations From UK:
Complaint via Email :
Complaint via Support Form : Southern Rail Support Form
Southern Rail complaint website : www.southernrailway.com
Corporate Head Office address
PO Box 10240
About Southern Rail
Southern Railway Ltd is owned by Govia Thameslink Railway, which is part of Govia and also operates Gatwick Express, Great Northern and Thameslink services. Govia is a partnership between the Go-Ahead Group and Keolis.
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Use below complaint form to discuss problems you have had with Southern Rail , or how they have handled your complaints. Initial complaints should be directed to Southern Rail directly. You can find complaint contact details for Southern Rail above.