Stansted Express Customer Service: Phone, Email, Contacts.

Stansted Express
Average rating:  
 2 reviews
 by Esme Laney

Technical issues caused our flight to abruptly divert to Heatrow Airport, preventing us from using our Stanfield to Liverpool tickets. Additionally, one of our group members had to depart early, and the IRCAS attendant gave her a penalty ticket for using the group ticket separately when she tried to use the return ticket. However, Stansed Express was really responsive to my email and resolved my issue by returning my money. I appreciate your assistance and support.

 by Erin Tracy

Excellent value if you reserve early. Only 45 minutes to Liverpool Street from the airport and quite simple to get. I would definitely suggest it, and the train was cosy and well-kept.

Phone number: 0345 600 7245

Email: contactcentre@greateranglia.co.uk

Head Office address: Bassingbourn Rd, Stansted CM24 1QW, UK

Stansted Express complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to Stansted Express

Call the Stansted Express on their complaint number in the first instance on 0345 600 7245. If this does not resolve the issue for you, then you should write to the Stansted Express via the online form on their website or by letter and proceed through their complaints handling process. If corresponding by letter, writing to your branch is recommended.

Stansted Express complaint contacts like Phone, email and support form

Complaint via Phone number : 0345 600 7245

Reservations From UK: 0800 028 2878

Complaint via Email : contactcentre@greateranglia.co.uk

Complaint via  Support Form : Stansted Express Support Form

Stansted Express complaint website : www.stanstedexpress.com

Tweet: Stansted_Exp

Corporate Head Office address

Bassingbourn Rd, Stansted CM24 1QW, UK

Also Read: Southern Rail complaints email & Phone number

Stansted Express Business Hours

Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours

About Stansted Express

The Stansted Express is a direct train service linking London Liverpool Street to London Stansted Airport. It is a sub-brand of Greater Anglia, the current franchise operator of the East Anglia franchise.

Products & Services

Also Read: Southeastern Trains complaints email & Phone number

Hopefully, We helped you to get some genuine records for Stansted Express Complaint information.

Use below complaint form to discuss problems you have had with Stansted Express , or how they have handled your complaints. Initial complaints should be directed to Stansted Express directly. You can find complaint contact details for Stansted Express above.

People Also Ask

Q: Where is Stansted Express head office Address?
A: Bassingbourn Rd, Stansted CM24 1QW, UK.

Q: Who is the CEO of Stansted Express Company?
A: Gareth Powell was CEO of Stansted Express Company.

Q: What are Stansted Express Business Hours?
A: Monday – Sunday business was 24 hours.

Q: What is the Email of Stansted Express Company?
A: Email: contactcentre@greateranglia.co.uk.

 

Stansted Express Customer Complaints

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Stansted Express
Average rating:  
 2 reviews
 by Esme Laney

Technical issues caused our flight to abruptly divert to Heatrow Airport, preventing us from using our Stanfield to Liverpool tickets. Additionally, one of our group members had to depart early, and the IRCAS attendant gave her a penalty ticket for using the group ticket separately when she tried to use the return ticket. However, Stansed Express was really responsive to my email and resolved my issue by returning my money. I appreciate your assistance and support.

 by Erin Tracy

Excellent value if you reserve early. Only 45 minutes to Liverpool Street from the airport and quite simple to get. I would definitely suggest it, and the train was cosy and well-kept.

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