March 25, 2019

O2 complaints number & email.

O2
Average rating:  
 5 reviews
 by JACKIE KEEGAN
City where company is located (optional): LINCOLN

I HAVE JUST READ YOUR MESSAGE, UNFORTUNATELY I HAVE TO CANCEL MY PAY AS YOU GO. DUE TO UNFORSEEN CIRCUMSTANCES I AM NO LONGER ABE TO KEEP THE PAY AS YOU GO. VERY SORRY FOR ANY INCONVIENCE.

 by Caroline mcgregor
A50
City where company is located (optional): Christchurch

My contract had ended i went to christchurch to buy a new phone as my A50 had died two months before 02 in christchurch told me to wait two weeks which i did and they set me up with a new contract in my new name and a new phone and number i have recieved two bills for a phone that does not work and contract had finished i went into christchurch and the manager phoned 02 up i would like this resolved as soon as possible i do not wont to recieve another bill for this reply to 7summerhayes@gmail.com

 by Amanda Martin
Charging
City where company is located (optional): Ballymoney

I informed O2 that I had dropped my phone in a torrential downpour and I had to purchase a new one at Tesco as it was the only place to get one on a Sunday. They said I needed a PAC. They would not give it to me online. I explained that I needed a mobile immediately so I could phone my dad who was ill. I did not receive this code so I used the new phone. Unbeknown to me for a year O2 took monthly payments for the broken phone. When I contacted them I was told that as I did not activate the PAC they were entitled to continue charging me. I never heard anything more ridiculous. They refused to refund the money and said it is their policy to only award £50 for claims. O2 is the most unfair mobile provider on the market. I made the mistake of signing up for a pay monthly sim for my friend. I should have known better. I haven't received the sim and they are going to take the first payment on 18 July. How can this be legal? I am so upset I am changing my bank account so they cannot charge me and posting the sim back when it eventually arrives. Geeze it's almost impossible to post a compliant. They are beyond devious.

 by kenneth young

i forgot my password, never have i experienced anything like it, over one hour trying to reset it, live chat to 3 agents, 6 number reset codes, different email used , nothing worked. i was trying to buy a phone, not pinch one!! went on tesco .com where i also forgot my password, sorted in 2 minutes and bought the phone i was trying to buy from o2, £30 more, but worth it for the ease. disgusted with o2, been a customer for years, not much longer. rating? it would be zero if they gave me that option!

 by Anthony Mcallister
the worse serve i have ever had
City where company is located (optional): no one bloody know

my contract had finished i need pac 65075 to request this i was kept on line for one and a half hours i was put from one to another 4 idiot i got nothing for them i did not get the need number cant use mobile the time i was on my line cost me a lot money and got nonthing from them i will get a solicitor i cant let them idiot of with this i will have this on the news so everyone know what 02 is like

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O2 complaints number & email

Complaint Phone number: 0800 840 0202 or 0844 809 0222

Complaint Email: complaintreviewservice@o2.com

Tweet: O2

Website: https://www.o2.co.uk/

Head Office address: 260 Bath Rd, Slough SL1 4DX, UK

Get verified information about O2 complaints email & Phone number. Call the O2 complaints line on 0800 840 0202 or 0844 809 0222 if you have a complaint about a product or service. Other contact methods including online and post, and O2 resolve to handle complaints in a systematic fashion keeping the customer informed at all times.

Last updated on July 23rd, 2019

How to make a Complaint to O2

O2 have a complaints line on 0800 840 0202 or 0844 809 0222 where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods are shown on the website in the ‘Contact Us’ section.
 
 

O2 complaint contacts like Phone, email and support form

Complaint via Phone number : 0800 840 0202 or 0844 809 0222

Reservations From UK:

Complaint via Email : complaintreviewservice@o2.com

Complaint via  Support Form : O2 Support Form

O2 complaint website : www.o2.co.uk

Tweet: o2

Corporate Head Office address

260 Bath Rd, Slough SL1 4DX, UK
 
 
Also Read: Lycamobile complaints email & Phone number
 
 

About O2

O2 is a mobile network operator and the principal commercial brand of Telefónica UK Limited, which is part of the global telecommunications group Telefónica S.A.

O2 was awarded Best Network Coverage in 2019 by uSwitch. With over 32 million connections to the network, it runs 2G, 3G and 4G services across the UK, and operates its nationwide O2 Wifi service.
 
 

Products & Services

telecommunications services provider
 
 
Also Read: Everything Everywhere complaints email & Phone number
 
 
Hopefully, We helped you to get some genuine records for O2 Complaint information.

Use below complaint form to discuss problems you have had with O2, or how they have handled your complaints. Initial complaints should be directed to O2 directly. You can find complaint contact details for O2 above.
 

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O2
Average rating:  
 5 reviews
 by JACKIE KEEGAN
City where company is located (optional): LINCOLN

I HAVE JUST READ YOUR MESSAGE, UNFORTUNATELY I HAVE TO CANCEL MY PAY AS YOU GO. DUE TO UNFORSEEN CIRCUMSTANCES I AM NO LONGER ABE TO KEEP THE PAY AS YOU GO. VERY SORRY FOR ANY INCONVIENCE.

 by Caroline mcgregor
A50
City where company is located (optional): Christchurch

My contract had ended i went to christchurch to buy a new phone as my A50 had died two months before 02 in christchurch told me to wait two weeks which i did and they set me up with a new contract in my new name and a new phone and number i have recieved two bills for a phone that does not work and contract had finished i went into christchurch and the manager phoned 02 up i would like this resolved as soon as possible i do not wont to recieve another bill for this reply to 7summerhayes@gmail.com

 by Amanda Martin
Charging
City where company is located (optional): Ballymoney

I informed O2 that I had dropped my phone in a torrential downpour and I had to purchase a new one at Tesco as it was the only place to get one on a Sunday. They said I needed a PAC. They would not give it to me online. I explained that I needed a mobile immediately so I could phone my dad who was ill. I did not receive this code so I used the new phone. Unbeknown to me for a year O2 took monthly payments for the broken phone. When I contacted them I was told that as I did not activate the PAC they were entitled to continue charging me. I never heard anything more ridiculous. They refused to refund the money and said it is their policy to only award £50 for claims. O2 is the most unfair mobile provider on the market. I made the mistake of signing up for a pay monthly sim for my friend. I should have known better. I haven't received the sim and they are going to take the first payment on 18 July. How can this be legal? I am so upset I am changing my bank account so they cannot charge me and posting the sim back when it eventually arrives. Geeze it's almost impossible to post a compliant. They are beyond devious.

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