NS&I Customer Service: Phone, Email, Contacts.

NS&I
Average rating:  
 1 reviews
 by M Hill
Password changes

Tried to reset my wife's pass word and with her at my side giving me full approval to act for her I was passed to another operator and my wife had to go through the whole process again with a lady who had very poor command of English and in the end my wife gave me the telephone in sheer despair. In the end we got there and when we logged in we had to verify our telephone number which we did. Given a 6 digit number and told us they were ringing.
Subsequently it failed because being a computer that phoned us it could not cope with 'call protect! I spoke to someone in the complaints department and when I asked them to send a letter summarising my wife's balance the answer was no. They could not do so without my wife's authority! I have now given up. God knows what will happen when we die.

Phone number: 0800 092 1286

Email: customerenquiries@nsandi.com

Head Office address: Riverside Place,, Durham DH1 1SL

NS&I complaints number & email

Last updated on January 27th, 2024

How to make a Complaint to NS&I

Call the NS&I complaints line on 0800 092 1286 if you have a complaint about a product or service. Other contact methods including online and post, and NS&I resolve to handle complaints in a systematic fashion keeping the customer informed at all times.

NS&I complaint contacts like Phone, email and support form

Complaint via Phone number : 0800 092 1286

Customer Service Number: 08085 007 007

The Complaint via Email : customerenquiries@nsandi.com

Complaint via  Support Form : NS&I Support Form

NS&I complaint website : nsandi.com

Tweet: nsandihelp

Corporate Head Office address

Riverside Place,, Durham DH1 1SL

Also Read: Richer Sounds complaints email & Phone number

NS&I Business Hours

Monday: 8am – 8pm
Tuesday: 8am – 8pm
Wednesday: 8am – 8pm
Thursday: 8am – 8pm
Friday: 8am – 8pm
Saturday: 8am – 6pm
Sunday: 8am – 6pm

About NS&I

National Savings and Investments (NS&I), is a state-owned savings bank in the United Kingdom. NS&I attracts savers through offering savings products with tax-free elements on some products, and a 100% guarantee from HM Treasury on all deposits.

The NS&I offers a wide range of savings and investment products, specialising in tax-free and income-generating products.

Products & Services

Savings and Investments

Also Read: hungryhouse complaints email & Phone number

Hopefully, We helped you to get some genuine records for NS&I Complaint information.

Use below complaint form to discuss problems you have had with NS&I , or how they have handled your complaints. Initial complaints should be directed to NS&I directly. You can find complaint contact details for NS&I above.

People Also Ask

Q: Where is NS&I head office Address?
A: Riverside Place,, Durham DH1 1SL.

Q: Who is the CEO of NS&I Company?
A: Dax Harkins was CEO of NS&I Company.

Q: What are NS&I Business Hours?
A: Monday – Friday 8am to 8pm and Saturday & Sunday was 8am to 6pm.

Q: What is the Email of NS&I Company?
A: Email: customerenquiries@nsandi.com.

 

NS&I Customer Complaints

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NS&I
Average rating:  
 1 reviews
 by M Hill
Password changes

Tried to reset my wife's pass word and with her at my side giving me full approval to act for her I was passed to another operator and my wife had to go through the whole process again with a lady who had very poor command of English and in the end my wife gave me the telephone in sheer despair. In the end we got there and when we logged in we had to verify our telephone number which we did. Given a 6 digit number and told us they were ringing.
Subsequently it failed because being a computer that phoned us it could not cope with 'call protect! I spoke to someone in the complaints department and when I asked them to send a letter summarising my wife's balance the answer was no. They could not do so without my wife's authority! I have now given up. God knows what will happen when we die.

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