EDF Energy Customer Service: Phone, Email, Contacts.

EDF Energy
Average rating:  
 2 reviews
 by Imogen Emerson

My experience with EDF has been less than stellar, to put it mildly, but it has recently improved since I feel like I'm being treated like a person rather than a cash cow. My engagement with Bev has improved my interactions with EDF to such an extent that I am overjoyed right now. However, front-line employees are typically the ones who bear the brunt of criticism, while others benefit. It's about time they got greater recognition; perhaps higher compensation would be a good idea.

 by Delilah Carson

My call was handled by Loretto today. I received excellent customer service and was really satisfied. I had put off contacting the company since I had experienced traumatising incidents in my life. putting off tasks and ignoring letters and emails. I summoned the bravery to call and check the amount owed today. He guided me through the procedure carefully, and by the conclusion of the call, I had set up debt payback and monthly direct debit payments for electricity. incredibly professional and helpful.

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Phone number: 0333 200 5100

Email: customer_correspondence@EDFEnergy.com.

Head Office address: 90 Whitfield St, Bloomsbury, London W1T 4EZ, United Kingdom

EDF Energy complaints number & email

Last updated on January 26th, 2024

How to make a Complaint to EDF Energy

To complain to EDF Energy, contact their complaints line on 0333 200 5100. They can also be contacted by mail and online contact form if required. EDF Energy also provide details of independent bodies to contact if you are unable to resolve your complaint direct with the company.

EDF Energy complaint contacts like Phone, email and support form

Complaint via Phone number : 0333 200 5100

The Complaint via Email : customer_correspondence@EDFEnergy.com.

Complaint via  Support Form : EDF Energy Support Form

EDF Energy complaint website : edfenergy.com

Tweet: edfenergy

Corporate Head Office address

90 Whitfield St, Bloomsbury, London W1T 4EZ, United Kingdom

Also Read: Argos complaints email & Phone number

EDF Energy Business Hours

Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: Closed
Sunday: Closed

About EDF Energy

EDF Energy is a British energy company with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom.

Products & Services

Natural gas
Electricity

Also Read: Hastings Direct complaints email & Phone number

Hopefully, We helped you to get some genuine records for EDF Energy Complaint information.

Use below complaint form to discuss problems you have had with EDF Energy , or how they have handled your complaints. Initial complaints should be directed to EDF Energy directly. You can find complaint contact details for EDF Energy above.

People Also Ask

Q: Where is EDF Energy head office Address?
A: 90 Whitfield St, Bloomsbury, London W1T 4EZ, United Kingdom.

Q: Who is the CEO of EDF Energy Company?
A: Simone Rossi was CEO of EDF Energy Company.

Q: What are EDF Energy Business Hours?
A: Monday – Friday 9am to 5pm and Saturday & Sunday was Closed.

Q: What is the Email of EDF Energy Company?
A: Email: customer_correspondence@EDFEnergy.com.

Other Complaints

 

EDF Energy Customer Complaints

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EDF Energy
Average rating:  
 2 reviews
 by Imogen Emerson

My experience with EDF has been less than stellar, to put it mildly, but it has recently improved since I feel like I'm being treated like a person rather than a cash cow. My engagement with Bev has improved my interactions with EDF to such an extent that I am overjoyed right now. However, front-line employees are typically the ones who bear the brunt of criticism, while others benefit. It's about time they got greater recognition; perhaps higher compensation would be a good idea.

 by Delilah Carson

My call was handled by Loretto today. I received excellent customer service and was really satisfied. I had put off contacting the company since I had experienced traumatising incidents in my life. putting off tasks and ignoring letters and emails. I summoned the bravery to call and check the amount owed today. He guided me through the procedure carefully, and by the conclusion of the call, I had set up debt payback and monthly direct debit payments for electricity. incredibly professional and helpful.

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