How to make a Complaint to easyJet
To complain to easyJet, contact their complaints line on 0330 365 5000. They can also be contacted by mail and online contact form if required. easyJet also provide details of independent bodies to contact if you are unable to resolve your complaint direct with the company.
easyJet complaint contacts like Phone, email and support form
Complaint via Phone number : 0330 365 5000
Reservations From UK:
Complaint via Email :
Complaint via Support Form : easyJet Support Form
easyJet complaint website : www.easyjet.com
Corporate Head Office address
Airport Approach Rd, Luton LU2 9PF, UK
Also Read: East Midlands Trains complaints email & Phone number
EasyJet Airline is a British cheap airline. It operates international and domestic scheduled services on over 1,000 paths in over 30 nations. The airline, together with associate firms easyJet Europe and easyJet Switzerland, function over 300 aircraft. It’s 29 bases around Europe, the biggest being Gatwick.
Products & Services
Also Read: Chiltern Railways complaints email & Phone number
Hopefully, We helped you to get some genuine records for easyJet Complaint information.
Use below complaint form to discuss problems you have had with easyJet, or how they have handled your complaints. Initial complaints should be directed to easyJet directly. You can find complaint contact details for easyJet above.
easyJet Customer Complaints
Average rating: 22 reviews
Oct 15, 2022
City where company is located (optional): Berlin
THIS IS THE WORST AIRLINE *EVER*!! Endlessly delaying a flight LATE NIGHT, to then cancelling it! Telling 2 young girls they’ll rebook and put them up in a hotel...they did, but when they got to the hotel, next to the airport, 95% of the stranded passengers “got in”...but not my daughter and her friend! They said to go back to the Airport! And once there, the RUDE, HORRIBLE EasyJet desk guy said they had another hotel, 45 min AWAY, and these girls HAD TO PAY THEIR OWN CAB THERE AND BACK TOMORROW MORING!!! It is now 3:15AM in Berlin and my daughter and friend JUST GOT TO THIS HOTEL!!! These pieces of crap wouldn’t even help my daughter GET a taxi at (what was then)1:30AM!!!
This is a HORRIBLE AIRLINE, HORRIBLE STAFF, JUST HORRIBLE EVERYTHING!! DO NOT! NOT! NOT! EVER TAKE THIS AIRLINE!!!!!!!!!!
Sep 24, 2022
City where company is located (optional): Lindford Bordon Hants
When flying back from Larnaca Cyprus. The printed off Boarding Pass was not accepted as a Boarding Pass and the Passenger Location Form had to be shown.
Why is this when the printed off form states it is a Boarding Pass? This caused quite some hold up.
Sep 24, 2022
being charged late check in
City where company is located (optional): rhodes
Flight back to Gatwick from Rhodes sent away to redo PLF,,14/09/2021, we had partially checked in, they closed the Gate just before we had finished, then they charged us to book our cases back in, saying it was excess baggage, on receipt of paying there is no weight, they were very rude, flight was due out 20.50, we had got to the check in, at 18.50, so we was in a long queue anyway, they were still checking passengers in while we doing our PLF, we feel that we were treated unfairly, under the circumstances there should have been an English easyjet rep to help, flight was delayed anyway by 1 hour cause of violent thunderstorm, we booked this flight 2 years ago, extra legroom, we were sitting in row 12d
13 a 13 b 13 so we had payed for more baggage anyway, its a bit unfair that the check in was closed while we were doing our PLF, it says were charged excess baggage , which wasnt the case, we had downloaded our boarding passes, we believe you do not charge for late check in,as a few minutes isnt exactly late, booking ref, K1J1N55