East Midlands Trains Customer Service: Phone, Email, Contacts.

East Midlands Trains
Average rating:  
 2 reviews
 by Myles Stanley

Many of us travelled to Liverpool for a hen party. We travelled to Nottingham from Kettering. We had a great journey with the assistance of the man selling refreshments. A special thanks to Ross from Sheffield. He kept us amused the entire time. He had incredible humour, dancing, and singing. He is a valuable asset to the railway. I'd like to thank Ross for making our weekend enjoyable.

 by Gabriel Whitney

I would like to express my gratitude to Justine for her wonderful customer service. Every few weeks, I take the same route, and she is always really kind and helpful. To ensure that I receive the correct tickets and any extras to which I am entitled, she goes above and beyond. She is a really nice individual who constantly says hi. She has truly brought back my trust in people. Thank you, Justine.

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Phone number: 03457 125 678

Email: contact@eastmidlandsrailway.co.uk.

Head Office address: East Midlands Railway | EMR HQ, Locomotive House, Locomotive Way, Derby DE24 8PU, UK.

East Midlands Trains complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to East Midlands Trains

East Midlands Trains provide a range of complaint handling options on their website. The first step is to phone the complaints line on 03457 125 678.

Customers can use an online form to make a written complain online, and there is a postal correspondence option. There is a summary on the website of how East Midlands Trains will handle your complaint and what communication to expect.

East Midlands Trains complaint contacts like Phone, email and support form

Complaint via Phone number : 03457 125 678

Reservations From UK: 03457 125 678

Complaint via Email : contact@eastmidlandsrailway.co.uk.

Complaint via  Support Form : East Midlands Trains Support Form

East Midlands Trains complaint website : www.eastmidlandstrains.co.uk

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Corporate Head Office address

East Midlands Railway | EMR HQ, Locomotive House, Locomotive Way, Derby DE24 8PU, UK.

Also Read: Chiltern Railways complaints email & Phone number

East Midlands Trains Business Hours

Monday: 8am- 8pm
Tuesday: 8am – 8pm
Wednesday: 8am – 8pm
Thursday: 8am – 8pm
Friday: 8am – 8pm
Saturday: 8am – 8pm
Sunday: 8am – 8pm

About East Midlands Trains

East Midlands Trains is a British train operating company owned by Stagecoach Group. The Business Offers train services in the East Midlands and parts of Yorkshire, chiefly in Lincolnshire, South Yorkshire, Nottinghamshire, Leicestershire, Derbyshire and Northamptonshire.

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Also Read: Cardiff Airport complaints email & Phone number

Hopefully, We helped you to get some genuine records for East Midlands Trains Complaint information.

Use below complaint form to discuss problems you have had with East Midlands Trains, or how they have handled your complaints. Initial complaints should be directed to East Midlands Trains directly. You can find complaint contact details for East Midlands Trains above.

People Also Ask

Q: Where is East Midlands Trains head office Address?
A: East Midlands Railway | EMR HQ, Locomotive House, Locomotive Way, Derby DE24 8PU, UK.

Q: Who is the CEO of East Midlands Trains Company?
A: Will Rogers was CEO of East Midlands Trains Company.

Q: What are East Midlands Trains Business Hours?
A: Monday – Sunday 8am to 8pm.

Q: What is the Email of East Midlands Trains Company?
A: Email: contact@eastmidlandsrailway.co.uk.

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East Midlands Trains
Average rating:  
 2 reviews
 by Myles Stanley

Many of us travelled to Liverpool for a hen party. We travelled to Nottingham from Kettering. We had a great journey with the assistance of the man selling refreshments. A special thanks to Ross from Sheffield. He kept us amused the entire time. He had incredible humour, dancing, and singing. He is a valuable asset to the railway. I'd like to thank Ross for making our weekend enjoyable.

 by Gabriel Whitney

I would like to express my gratitude to Justine for her wonderful customer service. Every few weeks, I take the same route, and she is always really kind and helpful. To ensure that I receive the correct tickets and any extras to which I am entitled, she goes above and beyond. She is a really nice individual who constantly says hi. She has truly brought back my trust in people. Thank you, Justine.

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