Welsh Water Customer Service: Phone, Email, Contacts.

Welsh Water
Average rating:  
 5 reviews
 by DAVID NEWMAN
mains leak
City where company is located (optional): BLAENAVON, NR PONTYPOOL

Gave one star as you cannot leave it blank
major leak now for the past 8 weeks, welsh water are a completely useless organisation, thousands of gallons running down the road, under the road , into everyones property and still nothing done about it. Initially tried to pass it off as surface water and 8 weeks on it's still not resolved, it's like talking to the wall

 by diane speak
maintenance of your property

You have a property next to my home at the following post code GL16 7NY at the moment the property and surrounding area are in need of repair and cutting down of weeds, nettles etc. Normally you come out to clean this area but nothing has been done yet and it is becoming an eyesore . Can you please reply if this is to be sorted.

 by Concerned bystander
Road working
City where company is located (optional): Tonypandy

Two men working in Ynyscynon to, no company name on Scalia lorry reg FJ63YMG, no signs , no traffic management, man actually standing under grab, whilst person lorry carrying Earth over his head, only one person working on ground, lorry could have unloaded from behind or in front but no blocked road for 15 mins, it is a main road, attrocious H &S . They are working on water mains some shape, but dangerously for the old man working on the road

 by JOHN DAVIES
Sewage
City where company is located (optional): SWANSEA

My house has had raw sewage running on the road outside my house 3 times in seven years, they dont even give you any ones email, everything is on the web, you cant find any directors email

 by Alistair Robertson
On line my account
City where company is located (optional): unknown

Having signed up to on line account management unable to log on because "account details can't be found contact this number" Over two months changed the password to no avail. "This number" customer services discussed for 3 hours 14th Aug. includes Abbie, Gareth, Leuan and Lean. All did their best no reflection on them. Left me with ANOTHER (yes that's right another password change!) password change to be checked on Tuesday because it has to be "left for at least 24 hours to take effect." eh!! really? This is simply a buck pass to the outside left, hope he goes away tactic. All paid up to October but want to see my account. What's wrong with you people?

Bet this missive is similar to SETI without a receiver. There are stars to colour in and yes I did leave them blank on purpose. I have a great silly story to tell my friends thanks.

Oh and rating is required, you got it but you don't like it. I can't send this in without colouring in some of the stars. Forced to do 1 star but not a true rating far too generous.

Write a review

Phone number: 0800 052 0145

Email: water.enquiries@dwrcymru.com

Head Office address: Fortran Rd, St. Mellons, Cardiff CF3 0LT, UK

Welsh Water complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to Welsh Water

Complaints handling is available on the Welsh Water website via ‘Customer Support.’ The first step is to call on the complaints line 0800 052 0145. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Welsh Water complaint contacts like Phone, email and support form

Complaint via Phone number : 0800 052 0145

Reservations From UK: 0800 052 0145

Complaint via Email : water.enquiries@dwrcymru.com

Complaint via  Support Form : Welsh Water Support Form

Welsh Water complaint website : www.dwrcymru.com

Tweet: dwrcymru

Corporate Head Office address

Fortran Rd, St. Mellons, Cardiff CF3 0LT, UK

Also Read: United Utilities complaints email & Phone number

Welsh Water Business Hours

Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours

About Welsh Water

Dŵr Cymru Welsh Water (DCWW) is a not-for-profit company which supplies drinking water and wastewater services to most of Wales and parts of western England.

More contact number’s of Welsh Water

Water services and emergencies; 0800 052 0130
Sewerage services and emergencies: 0800 085 3968
Reporting a leak: 0800 281 432
Check a visiting officers Identity Card details: 0800 281 141
Bill/account and general enquiries: 0800 052 0145
Water meter bills: 0800 052 0140
Bill/account enquiries from abroad: +44 29 2090 7703
Automated Payments Line: 0800 028 5209
Welsh Language Line (Bill/account enquiries): 0800 052 6058
Apply for a water meter: 0800 052 0145
Surface Water Drainage: 0800 052 0145
Check a visiting officers Identity Card details: 0800 281 141

Products & Services

Supplies drinking water and wastewater services

Also Read: Thames Water complaints email & Phone number

Hopefully, We helped you to get some genuine records for Welsh Water Complaint information.

Use below complaint form to discuss problems you have had with Welsh Water , or how they have handled your complaints. Initial complaints should be directed to Welsh Water directly. You can find complaint contact details for Welsh Water above.

People Also Ask

Q: Where is Welsh Water head office Address?
A: Fortran Rd, St. Mellons, Cardiff CF3 0LT, UK.

Q: Who is the CEO of Welsh Water Company?
A: Peter Perry was CEO of Welsh Water Company.

Q: What are Welsh Water Business Hours?
A: Monday – Sunday business was 24 hours.

Q: What is the Email of Welsh Water Company?
A: Email: water.enquiries@dwrcymru.com.

Other Complaints

 

Welsh Water Customer Complaints

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Welsh Water
Average rating:  
 5 reviews
 by DAVID NEWMAN
mains leak
City where company is located (optional): BLAENAVON, NR PONTYPOOL

Gave one star as you cannot leave it blank
major leak now for the past 8 weeks, welsh water are a completely useless organisation, thousands of gallons running down the road, under the road , into everyones property and still nothing done about it. Initially tried to pass it off as surface water and 8 weeks on it's still not resolved, it's like talking to the wall

 by diane speak
maintenance of your property

You have a property next to my home at the following post code GL16 7NY at the moment the property and surrounding area are in need of repair and cutting down of weeds, nettles etc. Normally you come out to clean this area but nothing has been done yet and it is becoming an eyesore . Can you please reply if this is to be sorted.

 by Concerned bystander
Road working
City where company is located (optional): Tonypandy

Two men working in Ynyscynon to, no company name on Scalia lorry reg FJ63YMG, no signs , no traffic management, man actually standing under grab, whilst person lorry carrying Earth over his head, only one person working on ground, lorry could have unloaded from behind or in front but no blocked road for 15 mins, it is a main road, attrocious H &S . They are working on water mains some shape, but dangerously for the old man working on the road

Page 1 of 2:
«
 
‹
 
1
2
›
 
»
 

Related Posts