DPD complaints number & email.

DPD
Average rating:  
 9 reviews
 by christine bowman
extremely impatient delivery driver
City where company is located (optional): Rugby

you get no stars from me, the driver 7.30 am kept finger on the bell, thumped the door, banged on the windows, we are vulnerable elderly people, i was seconds getting my dressing gown on, i dont think this was necessary please have a word with your driver

 by Mark welstead
Parcel delivery

A parcel was sent to me, but only got as far as the local depot. For some perverse and mysterious reason, it was re-labled by dpd, and returned to the sender. All and any questions, phone calls and emails hsve been ignored by dpd. They have the postage money, so they are guilty of theft, as well as stupidity. I implore you, never never ever use these thieves, these clowns, these idiots.

 by Russell Turnert
see Above
City where company is located (optional): Bishop Auckland

i have been in the house all morning waiting for a knock on the door then only to find your card pushed into the door frame not even into the letter box. No Knock on the door by Billy you delivery driver. i Work from 8am until 5 pm Monday till Friday at Sunderland.

I am waiting for a replacement phone and find your service very poor. my works mobile is07843 366740.My be if your drver knocks on the door instead of taking photos they may deliver the parcel the first time .

Regards Russ Turner

 by Keith Powell
Delivery service
City where company is located (optional): Stafford

What a shockingly poor service. Despite 3 attempts to deliver a parcel, and incredibly unhelpful contact at the local depot, I'm still waiting for my parcel - I'm told I have to wait a further 2 or more days before the next attempt can be made. Nobody at DPD seems in slightest but interested in any way. Very poor indeed. Not a company to be recommended.

 by Delcan Downes
parcel Delivery

A really poor service, I was given 1 hour time slots and the driver failed to deliver items despite me being home. On the 3rd occasion I even waited outside for the delivery for them to say sorry they missed me. They say the driver tried to call how ever I had my phone with me and no call. Royal mail and Hermes have had no issues delivering. It looks like I will be avoiding buying goods who use DPD in the future.

 by Dunderdale
Parcel delivery

Stayed in for planned delivery. 2 cars in drive!! Received photo of front door but was sat behind it and no-one knocked just received a "you weren't in text!!" Terrible service.

 by Margaret Clarke
parcel delivery
City where company is located (optional): Fishguard

Driver went to wrong address (Caravan park closed ) No way of contacting person to explain where driver needs to go. Complaints number is automated system. Infuriating!

 by Don Neal
Delivery
City where company is located (optional): No Idea

I would trust these people to deliver anything - we had a delivery of a package today which had been damaged - the back of box locked as if it had been forced. When I tried to complain to the depo - it was like shifting sand - not us - not this depo - nothing to do with us guv - NEVER USE DPD SERVICES

 by Colin Murray
delivery
City where company is located (optional): Ballynahinch

Was told my my parcel would arrive next day after my order. Took a day of work and waited all day never came. No one contacted me to tell me it was not coming. I had to contact them the following day and was told it it would not be here until the following wednesday when it should have been here on Monday. Now i have to take another day off work.

DPD complaints number & email

Complaint Phone number: 0121 275 0500

Complaint Email: credit@dpd.co.uk

Tweet: DPD

Website: https://www.dpd.co.uk/

Head Office address: Po Box 6979, Roebuck Lane, Smethwick, B66 1BN

Get verified information about DPD complaints email & Phone number. Call 0121 275 0500 to make a complaint to DPD about their service. They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution. The website explains things clearly.

Last updated on July 23rd, 2019

How to make a Complaint to DPD

DPD operates an easy to follow complaints procedure. The first step is to call the complaints line on 0121 275 0500. If yours is not, then the subsequent steps to take are clearly shown on the website.

Full contact details are listed long with how DPD will handle your complaint and what they require from you.
 
 

DPD complaint contacts like Phone, email and support form

Complaint via Phone number : 0121 275 0500

Reservations From UK:

Complaint via Email : credit@dpd.co.uk

Complaint via  Support Form : DPD Support Form

DPD complaint website : www.dpd.co.uk

Tweet: dpd_uk

Corporate Head Office address

Po Box 6979, Roebuck Lane
Smethwick
B66 1BN
 
 
Also Read: DHL complaints email & Phone number
 
 

About DPD

DPD is one of the UK’s leading time-critical carriers and can satisfy all your distribution needs, whether your consignments are for the UK or elsewhere in the world.
 
 

Products & Services

Parcel delivery, EMS, freight forwarding, third-party logistics
 
 
Also Read: Citysprint complaints email & Phone number
 
 
Hopefully, We helped you to get some genuine records for DPD Complaint information.

Use below complaint form to discuss problems you have had with DPD, or how they have handled your complaints. Initial complaints should be directed to DPD directly. You can find complaint contact details for DPD above.
 

 

DPD Customer Complaints

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DPD
Average rating:  
 9 reviews
 by christine bowman
extremely impatient delivery driver
City where company is located (optional): Rugby

you get no stars from me, the driver 7.30 am kept finger on the bell, thumped the door, banged on the windows, we are vulnerable elderly people, i was seconds getting my dressing gown on, i dont think this was necessary please have a word with your driver

 by Mark welstead
Parcel delivery

A parcel was sent to me, but only got as far as the local depot. For some perverse and mysterious reason, it was re-labled by dpd, and returned to the sender. All and any questions, phone calls and emails hsve been ignored by dpd. They have the postage money, so they are guilty of theft, as well as stupidity. I implore you, never never ever use these thieves, these clowns, these idiots.

 by Russell Turnert
see Above
City where company is located (optional): Bishop Auckland

i have been in the house all morning waiting for a knock on the door then only to find your card pushed into the door frame not even into the letter box. No Knock on the door by Billy you delivery driver. i Work from 8am until 5 pm Monday till Friday at Sunderland.

I am waiting for a replacement phone and find your service very poor. my works mobile is07843 366740.My be if your drver knocks on the door instead of taking photos they may deliver the parcel the first time .

Regards Russ Turner

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