DPD complaints number & email.

you get no stars from me, the driver 7.30 am kept finger on the bell, thumped the door, banged on the windows, we are vulnerable elderly people, i was seconds getting my dressing gown on, i dont think this was necessary please have a word with your driver

A parcel was sent to me, but only got as far as the local depot. For some perverse and mysterious reason, it was re-labled by dpd, and returned to the sender. All and any questions, phone calls and emails hsve been ignored by dpd. They have the postage money, so they are guilty of theft, as well as stupidity. I implore you, never never ever use these thieves, these clowns, these idiots.

i have been in the house all morning waiting for a knock on the door then only to find your card pushed into the door frame not even into the letter box. No Knock on the door by Billy you delivery driver. i Work from 8am until 5 pm Monday till Friday at Sunderland.

I am waiting for a replacement phone and find your service very poor. my works mobile is07843 366740.My be if your drver knocks on the door instead of taking photos they may deliver the parcel the first time .

Regards Russ Turner

What a shockingly poor service. Despite 3 attempts to deliver a parcel, and incredibly unhelpful contact at the local depot, I'm still waiting for my parcel - I'm told I have to wait a further 2 or more days before the next attempt can be made. Nobody at DPD seems in slightest but interested in any way. Very poor indeed. Not a company to be recommended.

A really poor service, I was given 1 hour time slots and the driver failed to deliver items despite me being home. On the 3rd occasion I even waited outside for the delivery for them to say sorry they missed me. They say the driver tried to call how ever I had my phone with me and no call. Royal mail and Hermes have had no issues delivering. It looks like I will be avoiding buying goods who use DPD in the future.

Stayed in for planned delivery. 2 cars in drive!! Received photo of front door but was sat behind it and no-one knocked just received a "you weren't in text!!" Terrible service.

Driver went to wrong address (Caravan park closed ) No way of contacting person to explain where driver needs to go. Complaints number is automated system. Infuriating!

I would trust these people to deliver anything - we had a delivery of a package today which had been damaged - the back of box locked as if it had been forced. When I tried to complain to the depo - it was like shifting sand - not us - not this depo - nothing to do with us guv - NEVER USE DPD SERVICES

Was told my my parcel would arrive next day after my order. Took a day of work and waited all day never came. No one contacted me to tell me it was not coming. I had to contact them the following day and was told it it would not be here until the following wednesday when it should have been here on Monday. Now i have to take another day off work.