Last updated on July 23rd, 2019
How to make a Complaint to DHL
Complaints handling is available on the DHL website via ‘Customer Support.’ The first step is to call on the complaints line 0345 072 0278. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
DHL complaint contacts like Phone, email and support form
Complaint via Phone number : 0345 072 0278
Reservations From UK:
Complaint via Email :
Complaint via Support Form : DHL Support Form
DHL complaint website : dhl.co.uk
Corporate Head Office address
Unit 1, Horton Road
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DHL Complaint Hours
8 am to 5:30 pm, Monday to Friday.
DHL International courier, parcel, and express mail division of the German logistics company Deutsche Post DHL. Deutsche Post DHL is the world’s largest logistics company, particularly in sea and air mail.
Products & Services
DHL Express Worldwide
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Hopefully, We helped you to get some genuine records for DHL Complaint information.
Use below complaint form to discuss problems you have had with DHL, or how they have handled your complaints. Initial complaints should be directed to DHL directly. You can find complaint contact details for DHL above.
DHL Customer Complaints
Average rating: 16 reviews
Mar 5, 2022
City where company is located (optional): Willenhall
hello my order was supposed to be delivered on the 24 th march 21 according to your driver it was unsuccessfull why i dont know i was in all day never heard door knock or didnt post a card through saying he had been i am not very happy about this i have spent 6 hour s on lap top trying sort this mess out get in touch if you need to contact 07563983072 normally you get 3 attempts at delivery
Mar 5, 2022
City where company is located (optional): San Diego
Worst company I have ever dealt with. Customer parking at San Diego facility was horrible. The customer service shipping office very small and cramped. My closet at home is larger. Clerks were friendly and took my complaints well. Your shipping rates are totally out of line!!! I could have purchased an airline ticket and hand carried my parcel from San Diego to Buenos Aires. $280 for a 2 lb, 10x10x10 parcel is highway robbery. NOT IMPRESSED WITH DHL AT ALL!
DHL is in need of some government regulation. I will do everything possible to avoid using DHL in the future. By the way, only used them once before and they managed to damage my shipment.
Mar 5, 2022
City where company is located (optional): London
I have paid £31.99 for express delivery to Germany - yet my parcel never arrived. I still get messages from DHL saying the parcel is in custom clearance. I'm very disappointed after paying 185 euros for the item I wanted to deliver. Please be aware of this when using DHL, a very poor service. Never use this service. It's a complete waste of time!