Last updated on February 3rd, 2024
How to make a Complaint to Grand Central Railway
Complaints handling is available on the Grand Central Railway website via ‘Customer Support.’ The first step is to call on the complaints line 0345 603 4852. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.
Grand Central Railway complaint contacts like Phone, email and support form
Complaint via Phone number : 0345 603 4852
Reservations From UK: 0345 603 4852
Complaint via Email : customer.services@grandcentralrail.com
Complaint via Support Form : Grand Central Railway Support Form
Grand Central Railway complaint website : www.grandcentralrail.com
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Corporate Head Office address
Northern House, Rougier St, York YO1 6HZ, UK
Also Read: Govia Thameslink Railway complaints email & Phone number
Grand Central Railway Business Hours
Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: Closed
Sunday: Closed
About Grand Central Railway
Grand Central is an open-access operator of train services in the United Kingdom. It has operated passenger rail services on the East Coast Main Line from Sunderland to London King’s Cross since December 2007.
More contact number’s of Grand Central Railway
Changing your ticket: 0371 244 0216
Buying your ticket: 0344 811 0071
Lost property: 0345 603 4852
Travel assistance: 0344 811 0072
Text relay: 18001 0344 811 0072
Web bookings & print-your-own-tickets support: 0371 244 0216
On-board Wi-Fi support: 0208 028 0371
National Rail Enquiries: 0345 748 4950
Train Tracker: 0871 200 49 50
Products & Services
Also Read: Glasgow Airport complaints email & Phone number
Hopefully, We helped you to get some genuine records for Grand Central Railway Complaint information.
Use below complaint form to discuss problems you have had with Grand Central Railway, or how they have handled your complaints. Initial complaints should be directed to Grand Central Railway directly. You can find complaint contact details for Grand Central Railway above.
People Also Ask
Q: Where is Grand Central Railway head office Address?
A: Northern House, Rougier St, York YO1 6HZ, UK
Q: Who is the CEO of Grand Central Railway Company?
A: Richard McClean was CEO of Grand Central Railway Company.
Q: What are Grand Central Railway Business Hours?
A: Monday – Friday 9am to 5pm and Saturday & Sunday was Closed.
Q: What is the Email of Grand Central Railway Company?
A: Email: customer.services@grandcentralrail.com