Last updated on February 3rd, 2024
How to make a Complaint to Govia Thameslink Railway
Govia Thameslink Railway have a complaints line on 0345 026 4700 where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods are shown on the website in the ‘Contact Us’ section.
Govia Thameslink Railway complaint contacts like Phone, email and support form
Complaint via Phone number : 0345 026 4700
Reservations From UK: 0345 026 4700
Complaint via Email : customerservices@thameslinkrailway.com
GTR Complaints Form: Complaints Form
Complaint via Support Form : Govia Thameslink Railway Support Form
Govia Thameslink Railway complaint website : www.thameslinkrailway.com
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Corporate Head Office address
24 Monument St, London EC3R 8AJ, UK
Also Read: Glasgow Airport complaints email & Phone number
Govia Thameslink Railway Business Hours
Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: Closed
Sunday: Closed
About Govia Thameslink Railway
Govia Thameslink Railway is a train operating company that operates the Thameslink, Southern and Great Northern (TSGN) rail franchise in England. GTR is a subsidiary of Govia, which is itself a joint venture between the British Go-Ahead Group (65%) and French company Keolis (35%).
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Hopefully, We helped you to get some genuine records for Govia Thameslink Railway Complaint information.
Use below complaint form to discuss problems you have had with Govia Thameslink Railway, or how they have handled your complaints. Initial complaints should be directed to Govia Thameslink Railway directly. You can find complaint contact details for Govia Thameslink Railway above.
People Also Ask
Q: Where is Govia Thameslink Railway head office Address?
A: 24 Monument St, London EC3R 8AJ, UK.
Q: Who is the CEO of Govia Thameslink Railway Company?
A: Angie Doll was CEO of Govia Thameslink Railway Company.
Q: What are Govia Thameslink Railway Business Hours?
A: Monday – Friday 9am to 5pm and Saturday & Sunday was Closed.
Q: What is the Email of Govia Thameslink Railway Company?
A: Email: customerservices@thameslinkrailway.com