O2 Customer Service: Phone, Email, Contacts.

I HAVE JUST READ YOUR MESSAGE, UNFORTUNATELY I HAVE TO CANCEL MY PAY AS YOU GO. DUE TO UNFORSEEN CIRCUMSTANCES I AM NO LONGER ABE TO KEEP THE PAY AS YOU GO. VERY SORRY FOR ANY INCONVIENCE.

My contract had ended i went to christchurch to buy a new phone as my A50 had died two months before 02 in christchurch told me to wait two weeks which i did and they set me up with a new contract in my new name and a new phone and number i have recieved two bills for a phone that does not work and contract had finished i went into christchurch and the manager phoned 02 up i would like this resolved as soon as possible i do not wont to recieve another bill for this reply to 7summerhayes@gmail.com

I informed O2 that I had dropped my phone in a torrential downpour and I had to purchase a new one at Tesco as it was the only place to get one on a Sunday. They said I needed a PAC. They would not give it to me online. I explained that I needed a mobile immediately so I could phone my dad who was ill. I did not receive this code so I used the new phone. Unbeknown to me for a year O2 took monthly payments for the broken phone. When I contacted them I was told that as I did not activate the PAC they were entitled to continue charging me. I never heard anything more ridiculous. They refused to refund the money and said it is their policy to only award £50 for claims. O2 is the most unfair mobile provider on the market. I made the mistake of signing up for a pay monthly sim for my friend. I should have known better. I haven't received the sim and they are going to take the first payment on 18 July. How can this be legal? I am so upset I am changing my bank account so they cannot charge me and posting the sim back when it eventually arrives. Geeze it's almost impossible to post a compliant. They are beyond devious.

i forgot my password, never have i experienced anything like it, over one hour trying to reset it, live chat to 3 agents, 6 number reset codes, different email used , nothing worked. i was trying to buy a phone, not pinch one!! went on tesco .com where i also forgot my password, sorted in 2 minutes and bought the phone i was trying to buy from o2, £30 more, but worth it for the ease. disgusted with o2, been a customer for years, not much longer. rating? it would be zero if they gave me that option!

my contract had finished i need pac 65075 to request this i was kept on line for one and a half hours i was put from one to another 4 idiot i got nothing for them i did not get the need number cant use mobile the time i was on my line cost me a lot money and got nonthing from them i will get a solicitor i cant let them idiot of with this i will have this on the news so everyone know what 02 is like