McDonald's Customer Service: Phone, Email, Contacts.

McDonald's
Average rating:  
 31 reviews
 by Jenny pinn
McDonald's
City where company is located (optional): Maidstone

Food stone old after waiting 15 minutes

 by Ana Gabara
Chicken Wrap with bbq sos
City where company is located (optional): Northwich

I eat on 14 december at about 13:30 that food chicken wrap with bbq sos and after few hours i feel seek vomiting few times until the middle of the night i also been red around my mounth when i eat . I eat in the past few months ago the same think but i was ok

 by Kevin
Ordering food on their app and half the order being delivered
City where company is located (optional): Swindon sn25

I ORDERED FOOD ON MC DONALDS APP,
MY FAMILY ARE AT HOME ISOLATING BECAUSE WE ALL HAVE COVID.
MY 2 YEARS OLD BOYS FOOD WAS NOT DELIVERED , I CALLED THE RESTUARANT AND WAS INFORMED THEIR WAS NOTHING THEY COULD DO , I HAD TO ORDER AND PAY FOR IT AGAIN , THE DELIVERY CHARGE WAS INITIALLY 6 POUND,
AND I WOULD ALSO HAVE TO PAY THAT AGAIN , mc Donalds blamed the delivery company which was not true,
I WILL NEVER EAT SHIT FROM MC DONALDS AND NEVER ORDER IT AGAIN IN THE FUTURE, AND MAKE SURE MY FAMILY IS NEVER SUBJECTED TO IT AGAIN.
What a horrible company

 by Helen Dyson
Staff service
City where company is located (optional): York Poppleton

45 minutes wait in drive through is bad enough to then be greated by a sarky eye rolling waitress telling me my food isn’t yet ready and to then wait another 15 minutes in a bay, when my food did arrive it was shoved through my window by an equally rude boy who when I asked why it had taken so long he replied “whatever” and walked away, the branch seems to be being run by a group of bad tempered teenagers.

 by Clair
Breakfast
City where company is located (optional): Uxbridge UBSA England

I ordered 2 sausage and Egg mc muffin meals and when I got home there was no Sausage in the Muffin,

 by Robert J Taylor
Breakfast
City where company is located (optional): Walton-On-Thames

Good Morning,

I am very disappointed in the time I had to wait for my food.

Having ordered from the machine within the restaurant at 9am today I waited 23 Minutes to takeaway my food.

The telephone orders are clearly clogging up the place making the restaurant look chaotic and disorderly. No one knew where to stand.

Furthermore they are clearly receiving priority over walk in customer. In my opinion you have managed to ruin your fast food ethic. Nothing fast today.

The food was warm not hot as were the coffee drinks.

I will not be using your service until you fix the obvious flaws. Enjoy the extra orders that the apps might bring you because your walk in business will fade away.

Perhaps that’s what you want.

Regards

Robert J Taylor
07506127374

 by gl
Big Tasty
City where company is located (optional): Thornton Cleveleys

I dont know what is happening with this branch. The service has dropped badly. Last week I bought 2 big Tasty's with bacon one without cheese through the drive through and they did not include the bacon. I did not realise until I got home. I let it slip as they are normally good. Then this week they did the same again. However they did not charge me earlier this week, so again did not complain. Then today they put the bacon in one and not in the other. so I am paying for goods I am not getting. Very poor.

 by Frazer
Whole order
City where company is located (optional): Harlow

Whole entire order was wrong. When they finally had the order sorted out it was cold and the mcflurys were melted. I then refused the oder due to being cold. I ask for the manager to come and assist and got told there is no manager at this moment. I finally got the order I asked for about 40 minutes after being placed. Never will use harlow McDonald's again. Staff are rude and no idea what they're doing. The service was that bad I won't rate them not even half a star

 by phillip
They said they can’t scan. It because it.break the till
City where company is located (optional): Walkden. Manchester

They said they can’t scan the app because it breaks the till

 by David
Barrow-in-furness
City where company is located (optional): Cumbria

I bought my food which was a double sausage egg Mac muffin meal . It was Cold and greasy soggy half the sausage meet looked like it was missing . Coffee was cold to

Phone number: +44 (0) 370 524 4622

Email: customerservices@mcdonalds.co.uk

Head Office address: 11-59 High Rd, London N2 8AW, United Kingdom

McDonald's complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to McDonald’s

McDonald’s have a complaints line on +44 (0) 370 524 4622 where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods are shown on the website in the ‘Contact Us’ section.

McDonald’s complaint contacts like Phone, email and support form

Complaint via Phone number : +44 (0) 370 524 4622

Reservations From UK: 0344 879 9102

Complaint via Email : customerservices@mcdonalds.co.uk

Complaint via  Support Form : McDonald’s Support Form

McDonald’s complaint website : www.mcdonalds.com

Tweet: McDonaldsUK

Corporate Head Office address

11-59 High Rd, London N2 8AW, United Kingdom.

Also Read: KFC complaints email & Phone number

McDonald’s Business Hours

Monday: 6am – 12pm
Tuesday: 6am – 12pm
Wednesday: 6am – 12pm
Thursday: 6am – 12pm
Friday: 6am – 12pm
Saturday: 6am – 12pm
Sunday: 6am – 12pm

About McDonald’s

McDonald’s is an American fast food company, founded in 1940 as a restaurant operated by Richard and Maurice McDonald. The McDonald’s is the world’s largest restaurant chain by revenue, serving over 69 million customers daily in over 100 countries across 37,855 outlets as of 2018.

McDonald’s complaints hour

Monday – Friday: 8 am – 6 pm
Saturday: 10 am – 4 pm
Sundays & Bank Holidays: Closed
Christmas Day: Closed

Products & Services

Hamburgers
Chicken
French fries
Soft drinks
Milkshakes
Salads
Desserts
Coffee
Breakfast
Wraps

Also Read: J D Wetherspoon complaints email & Phone number

Hopefully, We helped you to get some genuine records for McDonald’s Complaint information.

Use below complaint form to discuss problems you have had with McDonald’s, or how they have handled your complaints. Initial complaints should be directed to McDonald’s directly. You can find complaint contact details for McDonald’s above.

People Also Ask

Q: Where is McDonald’s head office Address?
A: 11-59 High Rd, London N2 8AW, United Kingdom.

Q: Who is the CEO of McDonald’s Company?
A: Chris Kempczinski was CEO of McDonald’s Company.

Q: What are McDonald’s Business Hours?
A: Monday – Sunday was 6am to 12pm.

Q: What is the Email of McDonald’s Company?
A: Email: customerservices@mcdonalds.co.uk.

 

McDonald's Customer Complaints

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

McDonald's
Average rating:  
 31 reviews
 by Jenny pinn
McDonald's
City where company is located (optional): Maidstone

Food stone old after waiting 15 minutes

 by Ana Gabara
Chicken Wrap with bbq sos
City where company is located (optional): Northwich

I eat on 14 december at about 13:30 that food chicken wrap with bbq sos and after few hours i feel seek vomiting few times until the middle of the night i also been red around my mounth when i eat . I eat in the past few months ago the same think but i was ok

 by Kevin
Ordering food on their app and half the order being delivered
City where company is located (optional): Swindon sn25

I ORDERED FOOD ON MC DONALDS APP,
MY FAMILY ARE AT HOME ISOLATING BECAUSE WE ALL HAVE COVID.
MY 2 YEARS OLD BOYS FOOD WAS NOT DELIVERED , I CALLED THE RESTUARANT AND WAS INFORMED THEIR WAS NOTHING THEY COULD DO , I HAD TO ORDER AND PAY FOR IT AGAIN , THE DELIVERY CHARGE WAS INITIALLY 6 POUND,
AND I WOULD ALSO HAVE TO PAY THAT AGAIN , mc Donalds blamed the delivery company which was not true,
I WILL NEVER EAT SHIT FROM MC DONALDS AND NEVER ORDER IT AGAIN IN THE FUTURE, AND MAKE SURE MY FAMILY IS NEVER SUBJECTED TO IT AGAIN.
What a horrible company

Page 1 of 11:
«
 
 
1
2
3
 
»
 

Related Posts