Asos Customer Service: Phone, Email, Contacts.

Asos
Average rating:  
 2 reviews
 by Madeleine Ignatiou
Dpd sent items out for delivery back to Asos. DPD said ASOS requested them returned. I spoke to both parties who blame eachother. I am without items.
City where company is located (optional): Sittingbourne DPD depot

I am disgusted that DPD have not delivered my items. ASOS blame DPD and vice versa for non delivered items! I have been told by ASOS to put in for a refund as my items will not be resent!!! What a disgrace!! Please contact me!

 by Andy

I do not oder again due to my bad experience by your local transfer company (SkySaver). It is not impolite , delivery schedule without any appointment by first time and fail to schedule time by our appointment.
Please review your delivery company

Phone number: 020 7756 1000

Email: media@asos.com

Head Office address: Greater london house, Hampstead Rd, London NW1 7FB, UK

Asos complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to Asos

Complaints handling is available on the Asos website via ‘Customer Support.’ The first step is to call on the complaints line 0844 385 1700 or 020 7756 1000. The company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Asos complaint contacts like Phone, email and support form

Complaint via Phone number : 020 7756 1000

Reservations From UK: 0844 385 1700 

Complaint via Email : media@asos.com

Complaint via  Support Form : Asos Support Form

Asos complaint website : www.asos.com

Tweet: ASOS

Corporate Head Office address

Greater London house, Hampstead Rd, London NW1 7FB, UK.

Also Read: Adidas complaints email & Phone number

Asos Business Hours

Monday: 7am – 11.59pm
Tuesday: 7am – 11.59pm
Wednesday: 7am – 11.59pm
Thursday: 7am – 11.59pm
Friday: 7am – 11.59pm
Saturday: 7am – 11.59pm
Sunday: 7am – 11.59pm

About Asos

ASOS plc is a British online fashion and cosmetic retailer. The company was founded in 2000 in London.

Products & Services

Clothes
Shoes
Accessories
Beauty

Also Read: Nintendo complaints email & Phone number

Hopefully, We helped you to get some genuine records for Asos Complaint information.

Use below complaint form to discuss problems you have had with Asos, or how they have handled your complaints. Initial complaints should be directed to Asos directly. You can find complaint contact details for Asos above.

People Also Ask

Q: Where is Asos head office Address?
A: Greater London house, Hampstead Rd, London NW1 7FB, UK.

Q: Who is the CEO of Asos Company?
A: José Antonio Ramos Calamonte was CEO of Asos Company.

Q: What are Asos Business Hours?
A: Monday- Sunday 7am to 11.59pm.

Q: What is the Email of Asos Company?
A: Email: media@asos.com

 

Asos Customer Complaints

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Asos
Average rating:  
 2 reviews
 by Madeleine Ignatiou
Dpd sent items out for delivery back to Asos. DPD said ASOS requested them returned. I spoke to both parties who blame eachother. I am without items.
City where company is located (optional): Sittingbourne DPD depot

I am disgusted that DPD have not delivered my items. ASOS blame DPD and vice versa for non delivered items! I have been told by ASOS to put in for a refund as my items will not be resent!!! What a disgrace!! Please contact me!

 by Andy

I do not oder again due to my bad experience by your local transfer company (SkySaver). It is not impolite , delivery schedule without any appointment by first time and fail to schedule time by our appointment.
Please review your delivery company

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