April 17, 2019

Clarks complaints number & email.

Clarks
Average rating:  
 2 reviews
 by Sonia Hamilton
employee
City where company is located (optional): Watford

I am writing to inform the manager of this service, about an employee seen at The Clarks Shoes Store, Indoor Shopping Mall, Watford High Road, Hertfordshire, between 23-29 October 2022, between 2.00-3.00pm, this person is a female, african origin, medium quite slim built, medium/shoulder length hair, wore a store uniform/clothing and shoes, possibly aged between 20-30 years, shop assistant, seen assisting the till area and talking to a group of persons of african origin, at the ladies shoes section. This person created a rude remark towards a customer instore. No aggravations were caused. Please could you check into this person and associates immediately. customer

 by Michael Rice
City where company is located (optional): CRAIGAVON

on 13/08/2022 my wife and my daughter bought two pairs of back to school shoes from your shop in Rushmere, Craigavon. the shoes had to be ordered in for home delivery. They were the ones with the promotion for the pokemon cards and this would have played a part in the boys choice of shoes to pick. One pair arrived within a few days complete with the cards. The second pair didnt arrive and after a few days my daughter contacted you about it to be told the shoes were lost but another pair would be dispatched. When the second pair arrived there was no sign of the pokemon cards which left the child concerned very disappointed. We contacted the shop but they had none but said they might have some in in September. I called again in September to be told they still had none and didnt know if they were getting any. I then phoned you customer care line who would not deal with me as it was my daughters name on the order even though it was paid for on my wifes card. I tried sending you emails but your system was not receiving them. Please look into the matter for me if you will. I have enclosed order details below
account no MCRSHPTOUK customer name m branniff order no 674032030 ordered on 13/08/2022

Thank you

Michael Rice

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Clarks complaints number & email

Complaint Phone number: 01458 899904

Complaint Email: customercare@clarks.com

Tweet: Clarks

Website: https://www.clarks.co.uk/

Head Office address: 40 High Street, Street,
Somerset, BA16 0EQ,
United Kingdom

Get verified information about Clarks complaints email & Phone number. To complain to Clarks about their service, call 01458 899904 to discuss your issue. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow.

Last updated on July 23rd, 2019

How to make a Complaint to Clarks

Clarks provide a range of complaint handling options on their website. The first step is to phone the complaints line on 01458 899904.

Customers can use an online form to make a written complain online, and there is a postal correspondence option. There is a summary on the website of how Clarks will handle your complaint and what communication to expect.
 
 

Clarks complaint contacts like Phone, email and support form

Complaint via Phone number : 01458 899904

Reservations From UK:

Complaint via Email : customercare@clarks.com

Complaint via  Support Form : Clarks Support Form

Clarks complaint website : www.clarks.co.uk

Tweet: clarksshoes

Corporate Head Office address

40 High Street,
Street,
Somerset,
BA16 0EQ,
United Kingdom
 
 
Also Read: Asos complaints email & Phone number
 
 
More contact number’s of Clarks

Fitting Appointments: 0844 248 8408

Store Services Queries: 01458 899901
 
 

About Clarks

C. & J. Clark International Ltd, trading as Clarks, is a British-based, international shoe manufacturer and retailer. It was founded in 1825 by brothers Cyrus and James Clark in Street, Somerset, England.
 
 

Clarks Complaint Hours

Monday – Friday 8:30 am – 8:00 pm
Saturday 8.30 am – 6.00 pm
Sunday 10.00 am – 4.00 pm
Bank Holidays 10.00 am – 4.00 pm
 
 

Products & Services

School shoes
Joyance sandal
Desert Boot
Wallabee
Desert Trek
 
 
Also Read: Adidas complaints email & Phone number
 
 
Hopefully, We helped you to get some genuine records for Clarks Complaint information.

Use below complaint form to discuss problems you have had with Clarks, or how they have handled your complaints. Initial complaints should be directed to Clarks directly. You can find complaint contact details for Clarks above.
 

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Clarks
Average rating:  
 2 reviews
 by Sonia Hamilton
employee
City where company is located (optional): Watford

I am writing to inform the manager of this service, about an employee seen at The Clarks Shoes Store, Indoor Shopping Mall, Watford High Road, Hertfordshire, between 23-29 October 2022, between 2.00-3.00pm, this person is a female, african origin, medium quite slim built, medium/shoulder length hair, wore a store uniform/clothing and shoes, possibly aged between 20-30 years, shop assistant, seen assisting the till area and talking to a group of persons of african origin, at the ladies shoes section. This person created a rude remark towards a customer instore. No aggravations were caused. Please could you check into this person and associates immediately. customer

 by Michael Rice
City where company is located (optional): CRAIGAVON

on 13/08/2022 my wife and my daughter bought two pairs of back to school shoes from your shop in Rushmere, Craigavon. the shoes had to be ordered in for home delivery. They were the ones with the promotion for the pokemon cards and this would have played a part in the boys choice of shoes to pick. One pair arrived within a few days complete with the cards. The second pair didnt arrive and after a few days my daughter contacted you about it to be told the shoes were lost but another pair would be dispatched. When the second pair arrived there was no sign of the pokemon cards which left the child concerned very disappointed. We contacted the shop but they had none but said they might have some in in September. I called again in September to be told they still had none and didnt know if they were getting any. I then phoned you customer care line who would not deal with me as it was my daughters name on the order even though it was paid for on my wifes card. I tried sending you emails but your system was not receiving them. Please look into the matter for me if you will. I have enclosed order details below
account no MCRSHPTOUK customer name m branniff order no 674032030 ordered on 13/08/2022

Thank you

Michael Rice

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