Volvo Customer Service: Phone, Email, Contacts.

Volvo
Average rating:  
 1 reviews
 by GOBINATH
PRODUCT WARRANTY
City where company is located (optional): SHAH ALAM

I'm writing this due to Product warranty & Quality that VOLVO sold to me. I purchase my XC60 in Sep 2019, and the salesperson named En Fadly ( Volvo Glenmarie), during purchase he had offer that RM3,000-4,000 for full coating for vehicle which under Volvo Glenmarie and said it was warranty for 5 years and I was agreed.



After that, a year later (Sept 2020) myself feel the quality of coating has been drop which means watermark/no shine and the body not smooth. I was inform them which to do maintenance, the sales person and SC said if need to do coating maintenance have to pay additional cost for each time. And this information/deal not informed to me before sell coating product to me and applied to my vehicle.



My question here, if named warranty what will cover? if each time I have to pay and do maintenance for coating which means the product quality so poor. As consumer if no warranty for watermark/no shine and the body not smooth why need to do. Myself feel very disappointed with this kind of service and unprofessional ethic.



this matter not been solved untill today 19/11/2020 almost 2 week my vehicle at service centre.



Second issue on viper noise, where i do complaint and inform them past few month. Always asked me to bring vehicle for checking and I send couple of time for few days for checking till now not been solved too. Today the service center told me the noise due chip stone at windscreen. I was quit surprise this is not my first vehicle micro chip stone doesn't come weird viper sound.







Regards,

Gobi

Write a review

Phone number: 01628 422522

Email: custcare@volvocars.com

Head Office address: Scandinavia House, Norreys Drive, Maidenhead, SL6 4FL

Volvo complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to Volvo

Call the Volvo complaints line on 01628 422522. If you need to take matters further, the ‘Contact Us’ section of the website presents several clearly laid out options along with a description of the complaints procedure.

You can choose between postal or online written contact, phoning via 01628 422522.

Volvo complaint contacts like Phone, email and support form

Complaint via Phone number : 01628 422522

Reservations From UK: 310503

Complaint via Email : custcare@volvocars.com

Complaint via  Support Form : Volvo Support Form

Volvo complaint website : www.volvocars.com/uk

Tweet: VolvoCarUK

Corporate Head Office address

Scandinavia House, Norreys Drive, Maidenhead, SL6 4FL

Also Read: Volkswagen complaints email & Phone number

Volvo Business Hours

Monday: 8.30am – 6.30pm
Tuesday: 8.30am – 6.30pm
Wednesday: 8.30am – 6.30pm
Thursday: 8.30am – 6.30pm
Friday: 8.30am – 6.30pm
Saturday: 9am – 4pm
Sunday: Closed

About Volvo

The Volvo is a Swedish multinational manufacturing company. While its core activity is the production, distribution and sale of trucks, buses and construction equipment, Volvo also supplies marine and industrial drive systems and financial services.

Volvo complaints hour

Monday to Friday, 8.30 am to 5.30 pm

Products & Services

Trucks, buses, construction equipment, marine and industrial engines, financial services

Also Read: Vauxhall complaints email & Phone number

Hopefully, We helped you to get some genuine records for Volvo Complaint information.

Use below complaint form to discuss problems you have had with Volvo, or how they have handled your complaints. Initial complaints should be directed to Volvo directly. You can find complaint contact details for Volvo above.

People Also Ask

Q: Where is Volvo head office Address?
A: Scandinavia House, Norreys Drive, Maidenhead, SL6 4FL.

Q: Who is the CEO of Volvo Company?
A: Jim Rowan was CEO of Volvo Company.

Q: What are Volvo Business Hours?
A: Monday – Friday 8.30am to 6.30pm and Saturday 9am to 4pm & Sunday was Closed.

Q: What is the Email of Volvo Company?
A: Email: custcare@volvocars.com.

Other Complaints

 

Volvo Customer Complaints

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Volvo
Average rating:  
 1 reviews
 by GOBINATH
PRODUCT WARRANTY
City where company is located (optional): SHAH ALAM

I'm writing this due to Product warranty & Quality that VOLVO sold to me. I purchase my XC60 in Sep 2019, and the salesperson named En Fadly ( Volvo Glenmarie), during purchase he had offer that RM3,000-4,000 for full coating for vehicle which under Volvo Glenmarie and said it was warranty for 5 years and I was agreed.



After that, a year later (Sept 2020) myself feel the quality of coating has been drop which means watermark/no shine and the body not smooth. I was inform them which to do maintenance, the sales person and SC said if need to do coating maintenance have to pay additional cost for each time. And this information/deal not informed to me before sell coating product to me and applied to my vehicle.



My question here, if named warranty what will cover? if each time I have to pay and do maintenance for coating which means the product quality so poor. As consumer if no warranty for watermark/no shine and the body not smooth why need to do. Myself feel very disappointed with this kind of service and unprofessional ethic.



this matter not been solved untill today 19/11/2020 almost 2 week my vehicle at service centre.



Second issue on viper noise, where i do complaint and inform them past few month. Always asked me to bring vehicle for checking and I send couple of time for few days for checking till now not been solved too. Today the service center told me the noise due chip stone at windscreen. I was quit surprise this is not my first vehicle micro chip stone doesn't come weird viper sound.







Regards,

Gobi

Related Posts