Utilita Energy Customer Service: Phone, Email, Contacts.

Utilita Energy
Average rating:  
 2 reviews
 by Jude Palmer

I called Utilita this morning about a smart metre payment problem. Josh from the PS department promptly fixed the issue and scheduled a three-week appointment for an engineer to thoroughly inspect my metres. In fact, I enjoyed our conversation with Josh today. Regards

 by Ronnie Rogers

After he was finished, your engineer was kind and courteous and explained how my metres operated. My only issue, which isn't really an issue at all, is that I was scheduled for a visit between 12 and 4 p.m., and he arrived at 11 p.m. Fortunately, I was already at home because I work in the evenings and occasionally go shopping before I head home.

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Phone number: 0345 2072 000

Email: customerrelations@utilita.co.uk

Head Office address: Hutwood Court, Bournemouth Rd, Chandler's Ford, Eastleigh SO53 3QB, United Kingdom.

Utilita Energy complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to Utilita Energy

Utilita Energy have a complaints line on 0345 2072 000 where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods are shown on the website in the ‘Contact Us’ and ‘Making a complaint’ section.

They take all complaints very seriously and any feedback they receive is used to further develop and improve their service, staff performance and products.

Utilita Energy complaint contacts like Phone, email and support form

Complaint via Phone number : 0345 2072 000

Reservations From UK: 0345 2072 000

Complaint via Email : customerrelations@utilita.co.uk

Complaint via  Support Form : Utilita Energy Support Form

Utilita Energy complaint website : utilita.co.uk

Tweet: utilitaenergy

Write to at: Freepost RTXA-BEUG-KLGH, Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler’s Ford SO53 3QB

Corporate Head Office address

Hutwood Court, Bournemouth Rd, Chandler’s Ford, Eastleigh SO53 3QB, United Kingdom.

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Utilita Energy Business Hours

Monday: 8am – 8pm
Tuesday: 8am – 8pm
Wednesday: 8am – 8pm
Thursday: 8am – 8pm
Friday: 8am – 8pm
Saturday: Closed
Sunday: Closed

About Utilita Energy

Utilita is one of the largest UK energy suppliers, by market share, outside of the Big Six. Utilita has a star rating of 4.2 out of 5 on Trustpilot, with 65% ranking it 5/5 stars, as of October 2020.

Products & Services

Services
Topping-up
Replacement Key/Card
Meter readings
Installation
Smart Meters
Moving Home
BillPay
Refunds

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Hopefully, We helped you to get some genuine records for Utilita Energy Complaint information.

Use below complaint form to discuss problems you have had with Utilita Energy , or how they have handled your complaints. Initial complaints should be directed to Utilita Energy directly. You can find complaint contact details for Utilita Energy above.

People Also Ask

Q: Where is Utilita Energy head office Address?
A: Hutwood Court, Bournemouth Rd, Chandler’s Ford, Eastleigh SO53 3QB, United Kingdom.

Q: Who is the CEO of Utilita Energy Company?
A: Bill Bullen was CEO of Utilita Energy Company.

Q: What are Utilita Energy Business Hours?
A: Monday – Friday 8am to 8pm and Saturday & Sunday was Closed.

Q: What is the Email of Utilita Energy Company?
A: Email: customerrelations@utilita.co.uk.

Other Complaints

 

Utilita Energy Customer Complaints

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Utilita Energy
Average rating:  
 2 reviews
 by Jude Palmer

I called Utilita this morning about a smart metre payment problem. Josh from the PS department promptly fixed the issue and scheduled a three-week appointment for an engineer to thoroughly inspect my metres. In fact, I enjoyed our conversation with Josh today. Regards

 by Ronnie Rogers

After he was finished, your engineer was kind and courteous and explained how my metres operated. My only issue, which isn't really an issue at all, is that I was scheduled for a visit between 12 and 4 p.m., and he arrived at 11 p.m. Fortunately, I was already at home because I work in the evenings and occasionally go shopping before I head home.

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