Last updated on July 23rd, 2019
How to make a Complaint to Thorntons
Call the Thorntons on their complaint number in the first instance on 0345 121 1911 or 01773 526 444. If this does not resolve the issue for you, then you should write to the Thorntons via the online form on their website or by letter and proceed through their complaints handling process.
Thorntons complaint contacts like Phone, email and support form
Complaint via Phone number : 0345 121 1911 or 01773 526 444
Main Switchboard: 08450757565
Reservations From UK:
Complaint via Email :
Complaint via Support Form : Thorntons Support Form
Thorntons complaint website : www.thorntons.co.uk
Corporate Head Office address
Also Read: Tetley complaints email & Phone number
Thorntons is a British chocolate brand established by Joseph William Thornton in 1911. The Thorntons Limited has been owned by Italian company Ferrero since 2015. Thorntons became the largest confectionery-only parent corporation in the United Kingdom.
Thorntons complaint hours
Monday to Friday, excluding Bank Holidays: 8.30am – 6.00pm
Saturday: 8.30am – 4.30pm
Products & Services
Also Read: Sharwood’s complaints email & Phone number
Hopefully, We helped you to get some genuine records for Thorntons Complaint information.
Use below complaint form to discuss problems you have had with Thorntons, or how they have handled your complaints. Initial complaints should be directed to Thorntons directly. You can find complaint contact details for Thorntons above.