November 5, 2020

24studio complaints number & email.

Studio
Average rating:  
 3 reviews
 by Zena
Returns/cancel of order

I ordered 2 childrens tracksuits personalised on the 30/10/21 on the 7/12 said had to cancel due to stock I would receive a refund. On the 8/12 I ordered alternative tracksuits due to the cancellation. All 4 tracksuits arrived 4 days later! Trying to explain I don’t need 4 tracksuits and I only ordered an alternative from their cancellation! They have numerous people asking was this a house? Sorry to hear your order was cancelled? When did I send the order back? I’ve sent copies of orders cancellation email etc and no one is in customer service can understand what my issue is. They even refer to the tracksuits as coats!!!!!! No customer service or anyone bright enough to deal with my complaint. Appalling service, we are just going around in circles. Do my grandchildren want 2 of each tracksuit? Erm NO

 by Azra
Tv
City where company is located (optional): Cambridge and london

So rude cant speak proper english . False promises .. bought a tv it was damage withiut a tv 3 months what a disgrace

 by anne laity
over charging for goods not received
City where company is located (optional): marazion

i ordered 24404126wr-a key board for m grandson in sale.you sent a statement which showed 2 items.i immediatly cancelled one on 13th october.in spite of that two items were delivered by hermes to that same address.i have phoned several times regarding the return of package and was assured that the parcel would be picked u and retuned to studio.(call at 2p.m.on 28th october.parcel was put outside as directed by lady i spoke to and it has gone from safe place where it was left for collection.i rang again on 23 november to see if you had received the parcel but lin was very indistinct and foreign lady was trying to answer.i have today received my account and you have charged me for the second item.i do not intend to pay this as it is your inefficiency that has caused this.would you please amend my account so that it shws i do not owe anything or i am afraid i will tak this matter further.

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24studio complaints number & email

Complaint Phone number: 0371 200 0378

Complaint Email: contact@24studio.co.uk

Tweet: 24studio

Website: https://www.studio.co.uk/

Head Office address: Marlborough Mill, Ridgefield Street, Failsworth M35 0HJ, UK

Get verified information about Studio complaints email & Phone number. If you need to make a complaint to the 24studio, call 0371 200 0378. If you wish to take matters further, a range of contact options are shown on the website.

How to make a Complaint to Studio

Call the 24studio complaints line on 0371 200 0378. If you need to take matters further, in the ‘Contact Us’ section of the website presents several clearly laid out options along with a description of the complaints procedure.

You can choose between postal or online written contact, phoning via 0371 200 0378.

Studio complaint contacts like Phone, email and support form

Complaint via Phone number : 0371 200 0378

The Complaint via Email : contact@24studio.co.uk

Complaint via  Support Form : Studio Support Form

Studio complaint website : studio.co.uk

Tweet: twitter.com/studio_co_uk

Corporate Head Office address

Marlborough Mill, Ridgefield Street, Failsworth M35 0HJ, UK

Also Read: Deramores complaints email & Phone number

About Studio

Studio is an established and reputable multi-channel business that has been in operation for over 50 years. Studio provides an extensive product offering, and the catalogues, leaflets and website now include a wide variety of goods including cards and wrap, household, jewellery, gadgets, Christmas decorations, books, innovative gifts, toys, confectionery, garden & outdoor and electrical goods.

Products & Services

Cards and wrap, Jewellery, Gadgets, Christmas decorations, books, innovative gifts, toys, confectionery, garden & outdoor and electrical goods.

Also Read: One Call Insurance complaints email & Phone number

Hopefully, We helped you to get some genuine records for Studio Complaint information.

Use below complaint form to discuss problems you have had with Studio , or how they have handled your complaints. Initial complaints should be directed to Studio directly. You can find complaint contact details for Studio above.

Other Complaints

 

24studio Customer Complaints

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Studio
Average rating:  
 3 reviews
 by Zena
Returns/cancel of order

I ordered 2 childrens tracksuits personalised on the 30/10/21 on the 7/12 said had to cancel due to stock I would receive a refund. On the 8/12 I ordered alternative tracksuits due to the cancellation. All 4 tracksuits arrived 4 days later! Trying to explain I don’t need 4 tracksuits and I only ordered an alternative from their cancellation! They have numerous people asking was this a house? Sorry to hear your order was cancelled? When did I send the order back? I’ve sent copies of orders cancellation email etc and no one is in customer service can understand what my issue is. They even refer to the tracksuits as coats!!!!!! No customer service or anyone bright enough to deal with my complaint. Appalling service, we are just going around in circles. Do my grandchildren want 2 of each tracksuit? Erm NO

 by Azra
Tv
City where company is located (optional): Cambridge and london

So rude cant speak proper english . False promises .. bought a tv it was damage withiut a tv 3 months what a disgrace

 by anne laity
over charging for goods not received
City where company is located (optional): marazion

i ordered 24404126wr-a key board for m grandson in sale.you sent a statement which showed 2 items.i immediatly cancelled one on 13th october.in spite of that two items were delivered by hermes to that same address.i have phoned several times regarding the return of package and was assured that the parcel would be picked u and retuned to studio.(call at 2p.m.on 28th october.parcel was put outside as directed by lady i spoke to and it has gone from safe place where it was left for collection.i rang again on 23 november to see if you had received the parcel but lin was very indistinct and foreign lady was trying to answer.i have today received my account and you have charged me for the second item.i do not intend to pay this as it is your inefficiency that has caused this.would you please amend my account so that it shws i do not owe anything or i am afraid i will tak this matter further.

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