Portsmouth City Council Customer Service: Phone, Email, Contacts.

Portsmouth City Council
Average rating:  
 1 reviews
 by Jayne Bowman
Length of wait time on the phone
City where company is located (optional): Portsmouth

3-4 ago I tried to phone housing options Portsmouth city council. Tried for 3 days only to be cut off after hours of waiting on hold in a queue. So mad a complaint. With there was no follow up. Just an email to say they are looking into it, and would get back to me by the 9th June. Well I’m still waiting. So again yesterday hour& half on hold . Then I phone a lady that told me to ring her if I had any problems. She told me that she would get the housing officer to call me back. Still nothing. Sat again on hold . Do theses people do any work. Disgusting service

Phone number: 023 9283 4702

Email: cityhelpdesk@portsmouthcc.gov.uk

Head Office address: Civic Offices, Guildhall Walk, Portsmouth PO1 2AL, UK

Portsmouth City Council complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to Portsmouth City Council

Portsmouth City Council provide a range of complaint handling options on their website. The first step is to phone the complaints line on 023 9283 4702.

Customers can use an online form to make a written complain online, and there is a postal correspondence option. There is a summary on the website of how Portsmouth City Council will handle your complaint and what communication to expect.

Portsmouth City Council complaint contacts like Phone, email and support form

Complaint via Phone number : 023 9283 4702 

The Complaint via Email : cityhelpdesk@portsmouthcc.gov.uk

Complaint via  Support Form : Portsmouth City Council Support Form

Portsmouth City Council complaint website : www.portsmouth.gov.uk

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Corporate Head Office address

Civic Offices, Guildhall Walk, Portsmouth PO1 2AL, UK

Also Read: Plymouth City Council complaints email & Phone number

Portsmouth City Council Business Hours

Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: Closed
Sunday: Closed

About Portsmouth City Council

Portsmouth City Council is the local authority of the city of Portsmouth, Hampshire, England. It is a unitary authority, having the powers of a non-metropolitan county and district council combined.

More contact number’s of Portsmouth City Council

Main Switchboard: 023 9282 2251
City Helpdesk: 023 9283 4092
Adult Social Care Helpdesk: 023 9268 0810
Anti-Social Behaviour: 023 9268 8507
Arts and Cultural Development Service: 023 9284 1519
Audit and Counter Fraud Unit: 023 9284 1373
Building Control: 023 9283 4722 or 023 9283 4606
Business (Non-Domestic) Rates: 023 9268 8588
Comments, Compliments and Complaints: 023 9283 4702
Community Learning : 023 9262 1860
Community Services: 023 9283 4171
Council Tax: 023 9268 8588
Emergency and out-of-hours
General enquiries: 023 9282 2251
Council buildings: 023 9269 5203
Council tenants: 023 9282 4244
Highways (Colas): 023 9231 0900

Products & Services

Your council
Recycling and rubbish
Parking, travel & roads
Housing & Council Tax
Learning & schools
Development & planning
Business
Libraries
Leisure
Health and care
Community
Environmental health
Licensing

Also Read: Peterborough City Council complaints email & Phone number

Hopefully, We helped you to get some genuine records for Portsmouth City Council Complaint information.

Use below complaint form to discuss problems you have had with Portsmouth City Council , or how they have handled your complaints. Initial complaints should be directed to Portsmouth City Council directly. You can find complaint contact details for Portsmouth City Council above.

People Also Ask

Q: Where is Portsmouth City Council head office Address?
A: Civic Offices, Guildhall Walk, Portsmouth PO1 2AL, UK.

Q: Who is the CEO of Portsmouth City Council Company?
A: Natalie Brahma-Pearl was CEO of Portsmouth City Council Company.

Q: What are Portsmouth City Council Business Hours?
A: Monday – Friday 9am to 5pm and Saturday & Sunday was Closed.

Q: What is the Email of Portsmouth City Council Company?
A: Email: cityhelpdesk@portsmouthcc.gov.uk.

 

Portsmouth City Council Customer Complaints

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Portsmouth City Council
Average rating:  
 1 reviews
 by Jayne Bowman
Length of wait time on the phone
City where company is located (optional): Portsmouth

3-4 ago I tried to phone housing options Portsmouth city council. Tried for 3 days only to be cut off after hours of waiting on hold in a queue. So mad a complaint. With there was no follow up. Just an email to say they are looking into it, and would get back to me by the 9th June. Well I’m still waiting. So again yesterday hour& half on hold . Then I phone a lady that told me to ring her if I had any problems. She told me that she would get the housing officer to call me back. Still nothing. Sat again on hold . Do theses people do any work. Disgusting service

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