How to make a Complaint to Pontins
You should call Pontins complaints line in the first instance on 0871 222 0201. If this does not resolve matters, then further steps can be taken. Further information is on the website along with details of alternative contact options such as contact form and email.
Pontins complaint contacts like Phone, email and support form
Complaint via Phone number : 0871 222 0201
The Complaint via Email : Contact.email@example.com
Complaint via Support Form : Pontins Support Form
Pontins complaint website : pontins.com
Corporate Head Office address
Shore Road, Southport PR8 2PZ
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Pontins is a business operating holiday parks in the united kingdom, founded in 1946 by Fred Pontin. Pontins specialises in supplying half-board and self-catering vacations featuring entertainment at resorts.
Products & Services
Family holiday parks
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Hopefully, We helped you to get some genuine records for Pontins Complaint information.
Use below complaint form to discuss problems you have had with Pontins , or how they have handled your complaints. Initial complaints should be directed to Pontins directly. You can find complaint contact details for Pontins above.
Pontins Customer Complaints
Average rating: 7 reviews
Sep 24, 2022
Filthy and broken furniture,dirty floors and windows,no bedding supplied,dirty toilet,could not stay there so sought accomodation elsewhere,I would expect a complete refund of the cost
Sep 17, 2022
The whole site and accommodation
The most disgusting site we have ever been on. There’s not one nice thing to say about it. Apartment was vile, hardly been cleaned. Floor stunk of urine, massive water leak outside another apartment, curtain hanging, no cupboard doors, windows disgusting, mattresses awful. Stairs on way up to club have never been cleaned, it also stunk of urine in corridor before you get to club, staff not helpful at all they weren’t bothered. The whole place needs to be knocked down!!!!!! Thank god for the beautiful beach!!!
Sep 17, 2022
City where company is located (optional): prestatyn wales
shocked at the recent stay we had, elecrticity was cut at night even though we had paid for electric. The food was ruied from the fridge, no one came after ringing the emergency contact number. Swimming was a disaster having to walk back to our apartment to get dried and changed as there was no time or changing rooms to do this