Next complaints number & email.

Next
Average rating:  
 7 reviews
by Sylvia rickards on Next
Customer service
City where company is located (optional): London

trying to reach customer service is a joke and when you do you just get cut off 5 times i tried gave up in the end without my question being answered have never received such bad service in 20 years of being a next account holder

by Fed up on Next
Online order

Don't deliver by date given at time of order hard to speak to someone and then no help when you finally do. Thought next was good company....wrong

by Mr Fisher on Next
Bad service
City where company is located (optional): London

Ordered furniture. From Next in Enfield. London. They promise you every thing but give you nothing. don,t. order furniture. From here it will be a big let down you cant. Speak to anyone. rubbish. Company be glad when its closed down

by Fran Davies on Next
City where company is located (optional): Lymington

I was sent some flowers from my daughters for mother's day. They arrived Thursday after mother's day and and were already dying. I followed instructions regarding how to trim and keep them. By Monday they all but one iris died. I am sorry but this is not acceptable and they were sent through the post so how long were they in the sorting office. I would like your opinion on this matter ASAP. Fran Davies.

by Deborah Fallon on Next
Flowers

I received a delivery of flowers on friday, this was a gift from my brother and sister-in-law for my birthday which was yesterday. I noticed that the flowers had already started to wilt on friday evening . This morning they still have not revived and are very sad looking...

by Laura Porter on Next
City where company is located (optional): Stoke on Trent

I have bought a two pack tropical palm double bed quilt cover set from the Festival Park. However, the print appears upside down. I cannot imagine that the buttons should be at the top but otherwise the palm print is upside down. Please advise

by Jill ambidge on Next
Staff member
City where company is located (optional): Birstall

Was told by Joanne (Birstall branch) that I could use the refund card online the store was closing that day owing to Covid-19. Just tried to use it can only use in store. Was told by Joanne that she couldn’t order it in store . I would like my money back please £165. 00

Next complaints number & email

Complaint Phone number: 0333 777 8000 or 0333 777 8247

Complaint Email:

Tweet: Next

Website: https://www.next.co.uk/

Head Office address: Next Retail Ltd, Desford Road, Enderby
Leicester, LE19 4AT

Get verified information about Next complaints email & Phone number. Call 0333 777 8000 or 0333 777 8247 to make a complaint to Next about their service. They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution. The website explains things clearly.

Last updated on July 23rd, 2019

How to make a Complaint to Next

Next operates an easy to follow complaints procedure. The first step is to call the complaints line on 0333 777 8000 or 0333 777 8247. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.

Full contact details are listed long with how Next will handle your complaint and what they require from you.
 
 

Next complaint contacts like Phone, email and support form

Complaint via Phone number : 0333 777 8000 or 0333 777 8247

Reservations From UK:

Complaint via Email :

Complaint via  Support Form : Next Support Form

Next complaint website : www.next.co.uk

Tweet: nextofficial

Corporate Head Office address

Next Retail Ltd

Desford Road

Enderby

Leicester

LE19 4AT
 
 
Also Read: Monsoon complaints email & Phone number
 
 

About Next

Next is a British multinational clothing, footwear and home products retailer. It has around 700 stores, of which circa 500 are in the United Kingdom, and circa 200 across Europe, Asia and the Middle East. Next is the largest clothing retailer by sales in the United Kingdom.
 
 

Products & Services

Clothing
Footwear
Home products retailer
 
 
Also Read: Missguided complaints email & Phone number
 
 
Hopefully, We helped you to get some genuine records for Next Complaint information.

Use below complaint form to discuss problems you have had with Next, or how they have handled your complaints. Initial complaints should be directed to Next directly. You can find complaint contact details for Next above.
 
 

 

Next Customer Complaints

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Next
Average rating:  
 7 reviews
by Sylvia rickards on Next
Customer service
City where company is located (optional): London

trying to reach customer service is a joke and when you do you just get cut off 5 times i tried gave up in the end without my question being answered have never received such bad service in 20 years of being a next account holder

by Fed up on Next
Online order

Don't deliver by date given at time of order hard to speak to someone and then no help when you finally do. Thought next was good company....wrong

by Mr Fisher on Next
Bad service
City where company is located (optional): London

Ordered furniture. From Next in Enfield. London. They promise you every thing but give you nothing. don,t. order furniture. From here it will be a big let down you cant. Speak to anyone. rubbish. Company be glad when its closed down

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