Lufthansa complaints number & email.

Lufthansa
Average rating:  
 2 reviews
 by Divvya Sippy
My baggage has been misplaced

I was booked on a flight on 14th Dec from Munich to Delhi. Flight got cancelled. Was rebooked for 15th Dec. Landed. My bags have not reached. Since 14th Dec till 18th Dec I am in the same set of clothes. I spoke to Aman, Duty manager at Delhi aiport. He informed that clothes reimbursement is 1´50&% and toilerateris is 100%. My question is atleast for the period the bags come, there should be atleast bare minimum clothing agreed. Secondly, there is no update on the status of the my bags. Countless view to website and no response to phone call puts the customer in a very difficult situation. Please help me resolve this situation. My reference number is DELLH85719. I have always rated LF as the only airline I wish to travel but today I am forced to rate less

 by CAROLA MOSTERT
Customer Service
City where company is located (optional): London

I tried to contact Lufthansa by email twice and phoning several times early in the morning.
Until this day I have not heard back from Lufthansa about my queries and I just do not know what the next step to take should be!!

I always regarded this airline as one of the best but they might be good when flying with them but their customer care is outrages appalling. This is the worst experience with the customer service of an airline in my whole lifetime.
Even rating them with one star is too much because they are non existing!

Lufthansa complaints number & email

Complaint Phone number: +44 371 945 9747

Complaint Email: customer.relations@lufthansa.com

Tweet: Lufthansa

Website: https://www.lufthansa.com/

Head Office address: Terminal 2, Heathrow Airport, Longford, Hounslow TW6 1RR, UK

Get verified information about Lufthansa complaints email & Phone number. If you wish to complain to Lufthansa, call the complaints line on +44 371 945 9747. There are full contact details and information about the complaint procedures on the Lufthansa website.

How to make a Complaint to Lufthansa

Complaints handling is available on the Lufthansa website via ‘Customer Support.’ The first step is to call on the complaints line +44 371 945 9747. If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Lufthansa complaint contacts like Phone, email and support form

Complaint via Phone number : +44 371 945 9747

Baggage tracing: +44 371 945 9124

Complaint via Email : customer.relations@lufthansa.com

Complaint via  Support Form : Lufthansa Support Form

Lufthansa complaint website : lufthansa.com

Tweet: twitter.com/lufthansa

Corporate Head Office address

Terminal 2, Heathrow Airport, Longford, Hounslow TW6 1RR, UK

Also Read: Big Motoring World complaints email & Phone number

About Lufthansa

Lufthansa is the largest German airline and the second largest airline in Europe in terms of passengers carried. The Lufthansa’s corporate headquarters are in Cologne.

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Hopefully, We helped you to get some genuine records for Lufthansa Complaint information.

Use below complaint form to discuss problems you have had with Lufthansa , or how they have handled your complaints. Initial complaints should be directed to Lufthansa directly. You can find complaint contact details for Lufthansa above.

 

Lufthansa Customer Complaints

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Lufthansa
Average rating:  
 2 reviews
 by Divvya Sippy
My baggage has been misplaced

I was booked on a flight on 14th Dec from Munich to Delhi. Flight got cancelled. Was rebooked for 15th Dec. Landed. My bags have not reached. Since 14th Dec till 18th Dec I am in the same set of clothes. I spoke to Aman, Duty manager at Delhi aiport. He informed that clothes reimbursement is 1´50&% and toilerateris is 100%. My question is atleast for the period the bags come, there should be atleast bare minimum clothing agreed. Secondly, there is no update on the status of the my bags. Countless view to website and no response to phone call puts the customer in a very difficult situation. Please help me resolve this situation. My reference number is DELLH85719. I have always rated LF as the only airline I wish to travel but today I am forced to rate less

 by CAROLA MOSTERT
Customer Service
City where company is located (optional): London

I tried to contact Lufthansa by email twice and phoning several times early in the morning.
Until this day I have not heard back from Lufthansa about my queries and I just do not know what the next step to take should be!!

I always regarded this airline as one of the best but they might be good when flying with them but their customer care is outrages appalling. This is the worst experience with the customer service of an airline in my whole lifetime.
Even rating them with one star is too much because they are non existing!

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