Irish Ferries Customer Service: Phone, Email, Contacts.

Irish Ferries
Average rating:  
 2 reviews
 by Julian Whitney

We expected the worst after booking a ferry from Dover to Calais and returning on a motorbike, having read some awful reviews on this site. But everything went quite well, so our worries were unwarranted. The people and the ferry were excellent. We didn't have to wait long at all because the bikes were the first to board and were securely fastened. The ferry itself was also quite good, with a few eateries and lovely lounging areas (although I would have preferred some vegan alternatives because I starve in France). My favourite ferry company right now is Irish Ferries, and I'll definitely be making more reservations with them.

 by Henry Chauncey

I'm not sure why there are so many bad reviews. In comparison to other firms, I paid half as much for my tickets. I was accommodated on earlier ferries from Calais to Dover in both directions without any issues or additional costs. When I arrived six hours early for my scheduled ferry, I was put on the next one without any problems. A few mildly long lines formed at check-in in Calais, but the staff was kind and accommodating. What matters is that I was moved from one place to another without incident.

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Phone number: 03717 300 400

Email: customersupport@irishferries.com

Head Office address: The Plaza Suite, 4D – 4th Floor, 100 Old Hall Street, Liverpool L3 9QJ

Irish Ferries complaints number & email

Last updated on February 1st, 2024

How to make a Complaint to Irish Ferries

Call 03717 300 400 to make a complaint to Irish Ferries about their service. They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution. The website explains things clearly.

Irish Ferries complaint contacts like Phone, email and support form

Complaint via Phone number : 03717 300 400

The Complaint via Email : customersupport@irishferries.com

Complaint via  Support Form : Irish Ferries Support Form

Irish Ferries complaint website : irishferries.com/uk-en

Tweet: Irish_Ferries

Corporate Head Office address

The Plaza
Suite 4D – 4th Floor
100 Old Hall Street
Liverpool
L3 9QJ

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Irish Ferries Business Hours

Monday: 8am – 5pm
Tuesday: 8am – 5pm
Wednesday: 8am – 5pm
Thursday: 8am – 5pm
Friday: 8am – 5pm
Saturday: Closed
Sunday: Closed

About Irish Ferries

Irish Ferries is an Irish ferry and transport company that operates passenger and freight services. Irish Ferries operates five ferries on international routes between Ireland Britain and France catering for passengers, vehicles and freight units.

Products & Services

Passenger & vehicle transportation
Freight transportation

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Hopefully, We helped you to get some genuine records for Irish Ferries Complaint information.

Use below complaint form to discuss problems you have had with Irish Ferries , or how they have handled your complaints. Initial complaints should be directed to Irish Ferries directly. You can find complaint contact details for Irish Ferries above.

People Also Ask

Q: Where is Irish Ferries head office Address?
A: The Plaza Suite, 4D – 4th Floor, 100 Old Hall Street, Liverpool L3 9QJ.

Q: Who is the CEO of Irish Ferries Company?
A: Eamonn Rothwell was CEO of Irish Ferries Company.

Q: What are Irish Ferries Business Hours?
A: Monday – Friday 8am to 5pm and Saturday & Sunday was Closed.

Q: What is the Email of Irish Ferries Company?
A: Email: customersupport@irishferries.com.

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Irish Ferries
Average rating:  
 2 reviews
 by Julian Whitney

We expected the worst after booking a ferry from Dover to Calais and returning on a motorbike, having read some awful reviews on this site. But everything went quite well, so our worries were unwarranted. The people and the ferry were excellent. We didn't have to wait long at all because the bikes were the first to board and were securely fastened. The ferry itself was also quite good, with a few eateries and lovely lounging areas (although I would have preferred some vegan alternatives because I starve in France). My favourite ferry company right now is Irish Ferries, and I'll definitely be making more reservations with them.

 by Henry Chauncey

I'm not sure why there are so many bad reviews. In comparison to other firms, I paid half as much for my tickets. I was accommodated on earlier ferries from Calais to Dover in both directions without any issues or additional costs. When I arrived six hours early for my scheduled ferry, I was put on the next one without any problems. A few mildly long lines formed at check-in in Calais, but the staff was kind and accommodating. What matters is that I was moved from one place to another without incident.

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