Dunelm complaints number & email.

Dunelm
Average rating:  
 6 reviews
by Lorraine harrison on Dunelm
Refund
City where company is located (optional): Stoke on trent

Sent an item back on the 7th of december .still waiting for a refund .absolutly disgusting.tryd to ring them but kept me hanging on the phone then cut me off

by Anne on Dunelm
Large rug
City where company is located (optional): Hp30rb

Absolutely disgraceful service. Ordered a large rug to be delivered before Christmas as it was a Christmas present. The item did not arrive when stated. Numerous calls made with long waits for 2 weeks. Eventually after many emails we were contacted with a new delivery date for 6 days later. That date arrived and still not item. Another half hour put on hold today for them to disconnect the call once I finally got through. Absolutely livid. Still no explanation, no update. Do not buy from Dunelm!! Would have given 0 stars if possible.

by Ken Gambrill on Dunelm
Delivery
City where company is located (optional): Leicester

After speaking to the idiot robot complaint (IRC) system I eventually got to talk to a human. I persuaded the human to send me an e-mail, thinking they would be contactable without the IRC interfering! STUPID BOY! The human hides behind a no-reply e-mail address!

by Chloe Joy Fairweather on Dunelm
Receiving marked and damaged wallpaper.
City where company is located (optional): wymondham

Hi there on Saturday 7th November I purchased 4 roles of wallpaper (apex geo sidewall wallpaper rose gold) item number- 30680339

received on the 13th November 2020.

However today 29/11/2020 it has been unsealed to be put on the walls. The paper is marked with brown/black patches all over it. I would like to make a complaint due to the paper being faulty.

Not sure I have emailed the right department but I hope it can be forward to the right place.

by Peter on Dunelm
Blind with the world map
City where company is located (optional): Gloucester

Dunelm are selling Blinds with the map of the world upside down. Made in China, photo availabley.. unbelievable!!

by Sam on Dunelm
Online orders
City where company is located (optional): Belfadt

Not even worth a star took my order took my money sent an item of no resemblance and now would answer phone or mails to rectify I believe dunelm are taking people’s money to enhance their cash flow and not interested in the customer as the orders are taken known the items are not in stock but they send out anything it has to be the worst online shopping experience I have experienced

Dunelm complaints number & email

Complaint Phone number: 0345 165 6565

Complaint Email:

Tweet: Dunelm

Website: https://www.dunelm.com

Head Office address: Watermead Business Park, Syston, Leicestershire LE7 1AD

Get verified information about Dunelm complaints email & Phone number. To complain to Dunelm about their service, call 0345 165 6565 to discuss your issue. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow.

Last updated on July 23rd, 2019

How to make a Complaint to Dunelm

Dunelm provide a range of complaint handling options on their website. The first step is to phone the complaints line on 0345 165 6565.

Customers can use an online form to make a written complain online, and there is a postal correspondence option. There is a summary on the website of how Dunelm will handle your complaint and what communication to expect.
 
 

Dunelm complaint contacts like Phone, email and support form

Complaint via Phone number : 0345 165 6565

Reservations From UK:

Complaint via Email :

Complaint via  Support Form : Dunelm Support Form

Dunelm complaint website : www.dunelm.com

Tweet: dunelmUK

Corporate Head Office address

Watermead Business Park,
Syston, Leicestershire LE7 1AD
 
 
Also Read: Bose complaints email & Phone number
 
 

About Dunelm

Dunelm is a British home furnishings retailer with one hundred and sixty nine superstores, three high street stores and over one hundred in-store Pausa coffee shops, throughout the United Kingdom. One of the largest homewares retailers in the United Kingdom.
 
 

Dunelm comlpaint hours

8 am – 9 pm Monday to Friday
9 am – 6 pm Saturday
9 am – 5 pm Sunday
 
 

Products & Services

Homewares – dining, cookshop, crafts, pictures and mirrors, lighting, storage, flowers and decor, rugs and doormats, duvets and pillows, bathroom, fabrics and custom curtains, blinds, bedlinen, furniture, pets, cushions, throws and beanbags, curtain tracks and poles, Pausa coffee shop
 
 
Also Read: Cunard complaints email & Phone number
 
 
Hopefully, We helped you to get some genuine records for Dunelm Complaint information.

Use below complaint form to discuss problems you have had with Dunelm, or how they have handled your complaints. Initial complaints should be directed to Dunelm directly. You can find complaint contact details for Dunelm above.
 

 

Dunelm Customer Complaints

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Dunelm
Average rating:  
 6 reviews
by Lorraine harrison on Dunelm
Refund
City where company is located (optional): Stoke on trent

Sent an item back on the 7th of december .still waiting for a refund .absolutly disgusting.tryd to ring them but kept me hanging on the phone then cut me off

by Anne on Dunelm
Large rug
City where company is located (optional): Hp30rb

Absolutely disgraceful service. Ordered a large rug to be delivered before Christmas as it was a Christmas present. The item did not arrive when stated. Numerous calls made with long waits for 2 weeks. Eventually after many emails we were contacted with a new delivery date for 6 days later. That date arrived and still not item. Another half hour put on hold today for them to disconnect the call once I finally got through. Absolutely livid. Still no explanation, no update. Do not buy from Dunelm!! Would have given 0 stars if possible.

by Ken Gambrill on Dunelm
Delivery
City where company is located (optional): Leicester

After speaking to the idiot robot complaint (IRC) system I eventually got to talk to a human. I persuaded the human to send me an e-mail, thinking they would be contactable without the IRC interfering! STUPID BOY! The human hides behind a no-reply e-mail address!

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