Last updated on July 23rd, 2019
How to make a Complaint to Hotpoint
Call the Hotpoint on their complaint number in the first instance on 03448 224 224. If this does not resolve the issue for you, then you should write to the Hotpoint via the online form on their website or by letter and proceed through their complaints handling process. If corresponding by letter, writing to your branch is recommended.
Hotpoint complaint contacts like Phone, email and support form
Complaint via Phone number : 03448 224 224
Repair: 0370 218 6083
Reservations From UK:
Complaint via Email :
Complaint via Support Form : Hotpoint Support Form
Hotpoint complaint website : www.hotpoint.co.uk
Corporate Head Office address
Morley Way, Peterborough PE2 9JB, UK
Also Read: Hoover complaints email & Phone number
The Hotpoint Electric Heating Company is an American and European brand of domestic appliances. In 1920, it established a joint venture with competitor General Electric, forming the Hotpoint Electric Appliance Company Limited (HEAC) to market GE (USA) branded goods in the United Kingdom.
Products & Services
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Hopefully, We helped you to get some genuine records for Hotpoint Complaint information.
Use below complaint form to discuss problems you have had with Hotpoint, or how they have handled your complaints. Initial complaints should be directed to Hotpoint directly. You can find complaint contact details for Hotpoint above.
Hotpoint Customer Complaints
Average rating: 3 reviews
Jun 9, 2021
City where company is located (optional): March
I have had this tumble dryer for approximately 2 years and until a few days ago no problems. Every so often in the last two years I take the condensing unit out to clean and clear out any dirt and fluff. This time however for some unknown reason the unit would not slot back in fully. Unit have not been mishandled or dropped so it is not out of shape. Tried technical support and they could not help and gave no support or assistance. I just wondering if the unit has gone out of shape as the tumble dryer gets incredible hot during drying. I had to buy a new unit at great expense which I am not impressed. I will not buy Hotpoint again as customer service as well is non existing.
Jun 9, 2021
City where company is located (optional): CARTERTON
going round in circles to get answers, i have a FF fridge freezer, that just 3yrs old. that has broken.
reported its not working had no option but to buy the care and repair plan, at £16 a month for 1yr to have a repair. repair man came out and the compressor has gone!!! probably the most expensive part on a fridge. was told the part is out of stock! we are now 4 weeks on with no fridge and no option but to cancel our plan and scrap the fridge.
i am so unhappy with Hotpoint that a fridge of 3yrs old has broken.
you have left me with no option but to scrap our £600 fridge and buy a new one. very reluctant to buy a Hotpoint again.
to get hold of customer service is very hard. just get cut off.
really un impressed.
Aug 5, 2020
City where company is located (optional): manchester
I have had an integrated fridge/freezer Hotpoint hff3114uk for less than 4 years, it has been repaired previously and now it has blown wiring so item cant be repaired, where is my parts replacmenet for 5 years, where is the product fit for purpose, it would seem its not only the washers and dryers that blow and cause issues, i have had no fridge for week and they have said they will contact me within 48 hours, I need it resolving now, very poor at managing customer expectation's.