Last updated on July 23rd, 2019
How to make a Complaint to Hoover
Call the Hoover complaints line on 03444 995599. If you need to take matters further, the ‘Contact Us’ section of the website presents several clearly laid out options along with a description of the complaints procedure.
You can choose between postal or online written contact, phoning via 03444 995599.
Hoover complaint contacts like Phone, email and support form
Complaint via Phone number : 03444 995599
Reservations From UK:
Complaint via Email : firstname.lastname@example.org
Complaint via Support Form : Hoover Support Form
Hoover complaint website : www.hoover.co.uk
Corporate Head Office address
Pentrebach, Merthyr Tydfil CF48 4TU, UK
Also Read: Fujifilm complaints email & Phone number
More Contact Number’s Of Hoover
Hoover Head Office:- 01685 721222
Small Appliance:- 0333 0062961
Hoover was part of the Whirlpool Corporation but was sold in 2006 to Techtronic Industries for $107 million. Hoover Europe/UK split from Hoover US in 1993 and was acquired by Techtronic Industries, a company based in Hong Kong.
Products & Services
Vacuum cleaners, deep cleaners, hard-floor cleaners, stick vacs, laundry products
Also Read: Electrolux complaints email & Phone number
Hopefully, We helped you to get some genuine records for Hoover Complaint information.
Use below complaint form to discuss problems you have had with Hoover, or how they have handled your complaints. Initial complaints should be directed to Hoover directly. You can find complaint contact details for Hoover above.
Hoover Customer Complaints
Average rating: 3 reviews
Jul 22, 2021
Hoover 8 KG Dynamic Next washer dryer
City where company is located (optional): London
I bought a Hoover washing machine new from Lynnes Electrical on Walworth Rd in London in October 2019 for 400 pounds. In December 2020 the 'smart' appliance which connects to the internet spontaneously started tripping the power circuit cutting out power to my home. I am a single man who has had an inactive 2020. Including sheets and towels, I do about 3 loads of laundry a month and only use the drying function in the winter. How can it be that my hoover candy washing machine is already malfunctioning and just a month out of the warranty period? After calling Hoover Candy I understand why. I was offered two choices... Option 1. Pay 120 pounds for a 1 off electritian to come by. Option 2: After listening to an up-sell for 2 minutes, offer two costs 15 pounds a month for a year electrician contract. I am extremely disappointed that a product I purchased and used so sparingly for 400 pounds, a year later is no longer useable. Spare yourself, do not buy a Hoover appliance. They are designed to fail just out of the warranty period so that they can sell you their service package. It's insane. Go with another brand. Be warned.
Jul 22, 2021
City where company is located (optional): Hove
I paid for a part to be delivered for the next day, three days later it has still not arrived and the phone lines and chat lines are unobtainable. Where do I go from here? Dreadful customer service!!! I was unable to post zero stars, had to put one star which is a joke, it’s zero!
Jun 9, 2021
absolutely appalling customer service. Took me half an hour to get through only to be connected to an unhelpful and frankly rude advisor who said she couldn't help me and to go through to domestic and general which also had a half hour wait, then to come back to book a repair. Meaning the time spent waiting on the phone would be and hour and a half, bunch of idiots need to get their customer service staff trained