Last updated on July 23rd, 2019
How to make a Complaint to Candy
Candy operates an easy to follow complaints procedure. The first step is to call the complaints line on 01685 721222. If yours is not, then the subsequent steps to take are clearly shown on the website.
Full contact details are listed long with how Candy will handle your complaint and what they require from you.
Candy complaint contacts like Phone, email and support form
Complaint via Phone number : 01685 721222
Reservations From UK:
Complaint via Email : firstname.lastname@example.org
Complaint via Support Form : Candy Support Form
Candy complaint website : www.candy-domestic.co.uk
Corporate Head Office address
Also Read: Braun complaints email & Phone number
More contact number’s of Candy
Candy Accessories: 03443 712758
Service Support:- 03444 995599
Candy is a European domestic appliance company originally based in Brugherio, near Milan. It is a subsidiary of Haier. Candy’s appliances are better known more through their continued marketing of the Hoover and Kelvinator brands.
Products & Services
Also Read: Bosch complaints email & Phone number
Hopefully, We helped you to get some genuine records for Candy Complaint information.
Use below complaint form to discuss problems you have had with Candy, or how they have handled your complaints. Initial complaints should be directed to Candy directly. You can find complaint contact details for Candy above.
Candy Customer Complaints
Average rating: 7 reviews
Dec 31, 2022
DO NOT BUY CANDY WASHING MACHINE.!! UNLESS YOU WANT YOUR HOUSE TO BURN DOWN!!
Under 2 months old and i found what I imagined to be steam pouring out through CLOSED door to find it was i believe the rubber belt BURNING under the barrel filling the machine with putrid smoke!! NO HOPE OF ACTUALLY CONTACTING THE COMPANY SO IT's destined for THE TIP AND AN EXPENSIVE EXPERIENCE BUT STILL HAVE MY HOUSE!!!!
Oct 29, 2022
I bought a brand new tumble dryer after about 9 months it started clicking. But as it still worked i thought nothing more about it. Over the next 7 months it got worse. I was cleaning out filters etc when i noticed that the mounting points in the drum had small hairline cracks..I phoned candy and was told it was out of warranty so i paid for their extended warranty. Engineer came out had wrong machine and details the extended warranty was cancelled then re started still with wrong details. I phoned them to ask for a replacement drum as i felt it was a manufacturing fault. After phoning and speaking to several people over several months at my cost they sent me an exchange request which i was told meant that i would be getting a new machine. Now they are saying that it doesnt mean that at all and phoned to offer me a discounted machine. I told them that after 4 months of poor communication that i would never buy another applience and all i wanted was a replacement drum. But they still havent i have to repeat the whole process every time i get through..i just want a working machine and feel they should replace it after taking the mick out of me and passing me from pillar to post for so long
Oct 29, 2022
City where company is located (optional): Hull
I have a candy dryer my belt had snapped so engineer came out on 22/10 to service it now he did it but today it had set in fire and went with a boom so I nearly had no house left all candy condenser want recalling bk they is some fault cause it was even serviced I will not recommend candy again scared to use one now