Europcar Customer Service: Phone, Email, Contacts.

Europcar
Average rating:  
 2 reviews
 by Paulo
Taking money from the account after nearly 2 months
City where company is located (optional): Bristol

I was charged 100 pounds after nearly 2 months of renting the car with no explanation what so ever, i think that's absolutely disgusting

 by shlomo elbaz
Unjustified charge from the deposit
City where company is located (optional): Skopje

Hello

On 29/7 we rented a car from Europcar at Hotel "ALEKSANDAR PALACE" office Skopje , Northern Macedonia .

During the trip we kept the car clean and didn’t do anything other than regular use.

On 10/8 we returned the car to the Europcar dealership at Skopje Airport.

The Europcar representative checked the car before we returned it, and though we asked him if we need to clean the car, he said we don’t need to, and we are good to go.

When we arrived in Israel, I received an email from Europcar which charged us 177 euros (10,974 MKD) because the car was not clean. After I responded to the email, they replied saying that they had performed "Chemical Cleaning", which is practically a joke, especially when you can see at the photos that was sent to us from Europcar, that we left there a cop and a blanket and the carpets had some dust on them- A cleaning job for no longer then 10 minutes and at a cost of 3 EUR.

It isn’t appropriate to charge us when we are already left and moreover after we asked the Europcar representative if we need to wash the car and he said we do not .

I'll appreciate your help in this case.

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Phone number: 0371 384 0235

Email: customerservicesuk@europcar.com

Head Office address: 247 Lower High St, Watford WD17 2HN, United Kingdom

Europcar complaints number & email

Last updated on February 3rd, 2024

How to make a Complaint to Europcar

You should call Europcar complaints line in the first instance on 0371 384 0235. If this does not resolve matters, then further steps can be taken. Further information is on the website along with details of alternative contact options such as contact form and email.

Europcar complaint contacts like Phone, email and support form

Complaint via Phone number : 0371 384 0235

Reservations From UK: 0371 384 0235

Complaint via Email : customerservicesuk@europcar.com

Complaint via  Support Form : Europcar Support Form

Europcar complaint website : www.europcar.co.uk

Tweet: Europcar_UK

Corporate Head Office address

247 Lower High St, Watford WD17 2HN, United Kingdom.

Also Read: Enterprise complaints email & Phone number

Europcar Business Hours

Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours

About Europcar

Europcar Mobility Group is a French car rental company. Today Europcar operates in 140 countries covering Europe, North America, Western Asia, and Africa.

More contact number’s of Europcar

PRE-HIRE QUERIES: 0871 384 9900
RESERVATION ENQUIRIES & AMENDMENTS: 0371 384 1007

Products & Services

Also Read: Edinburgh Airport complaints email & Phone number

Hopefully, We helped you to get some genuine records for Europcar Complaint information.

Use below complaint form to discuss problems you have had with Europcar, or how they have handled your complaints. Initial complaints should be directed to Europcar directly. You can find complaint contact details for Europcar above.

People Also Ask

Q: Where is Europcar head office Address?
A: 247 Lower High St, Watford WD17 2HN, United Kingdom.

Q: Who is the CEO of Europcar Company?
A: Alain Favey was CEO of Europcar Company.

Q: What are Europcar Business Hours?
A: Monday – Sunday business was 24 hours.

Q: What is the Email of  Europcar Company?
A: Email: customerservicesuk@europcar.com

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Europcar
Average rating:  
 2 reviews
 by Paulo
Taking money from the account after nearly 2 months
City where company is located (optional): Bristol

I was charged 100 pounds after nearly 2 months of renting the car with no explanation what so ever, i think that's absolutely disgusting

 by shlomo elbaz
Unjustified charge from the deposit
City where company is located (optional): Skopje

Hello

On 29/7 we rented a car from Europcar at Hotel "ALEKSANDAR PALACE" office Skopje , Northern Macedonia .

During the trip we kept the car clean and didn’t do anything other than regular use.

On 10/8 we returned the car to the Europcar dealership at Skopje Airport.

The Europcar representative checked the car before we returned it, and though we asked him if we need to clean the car, he said we don’t need to, and we are good to go.

When we arrived in Israel, I received an email from Europcar which charged us 177 euros (10,974 MKD) because the car was not clean. After I responded to the email, they replied saying that they had performed "Chemical Cleaning", which is practically a joke, especially when you can see at the photos that was sent to us from Europcar, that we left there a cop and a blanket and the carpets had some dust on them- A cleaning job for no longer then 10 minutes and at a cost of 3 EUR.

It isn’t appropriate to charge us when we are already left and moreover after we asked the Europcar representative if we need to wash the car and he said we do not .

I'll appreciate your help in this case.

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