How to make a Complaint to Dobbies
Dobbies operates an easy to follow complaints procedure. The first step is to call the complaints line on 0131 5616 406. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.
Dobbies complaint contacts like Phone, email and support form
Complaint via Phone number : 0131 5616 406
The Complaint via Email :
Complaint via Support Form : Dobbies Support Form
Dobbies complaint website : dobbies.com
Corporate Head Office address
Melville Nursery, Lasswade, Midlothian, EH18 1AZ
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Dobbies Garden Centres is a British chain of garden centres. It is the biggest garden centre operator in the United Kingdom, operating over 68 stores.
Products & Services
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Hopefully, We helped you to get some genuine records for Dobbies Complaint information.
Use below complaint form to discuss problems you have had with Dobbies , or how they have handled your complaints. Initial complaints should be directed to Dobbies directly. You can find complaint contact details for Dobbies above.
Dobbies Customer Complaints
Average rating: 3 reviews
Jan 9, 2023
City where company is located (optional): Shenstone.lichfield
I have eaten at this restaurant many times but it has been going downhill for a while.coinsiding with change of senior staff. Visited today for lunch,there was a really reduced menu and when finally found something available (cheese+pickle) the salad that came with it was putrid.Soggy /brown /limp lettuce,soft cucumber, was completely inedible.Not normally one to complain but on this occasion i felt it warranted it.Staff seemed to have lost their customer service,long faces,no smiles,long waits.Do not seem happy at all.Maybe if most of the menu was unavailable would have been better just serving hot drinks+cakes.
Jan 9, 2023
City where company is located (optional): Carlisle
Very poor customer service! No sales assistant or catering assistant spoke, we ended up walking out of the restaurant as we were stood waiting while the girl was making some toast but couldn’t even acknowledge us! Rude!
We then brought a few items got to the till and the sales assistant didn’t greet us with a hello and never spoke throughout only to say my dobbies card has expired! Terrible service! Not going again hence no renewal!!
Oct 29, 2022
Breakfast with santa
City where company is located (optional): Dunfermline
My daughter treated myself and Grandaughter which turned out to be so disorganised and the food cold my granddaughter is two and was weighing ages to get a plate of porridge absolutely not worth the money it has put us of going to Dobbies again and I can assure you I won’t one angry Granny