Octopus Energy complaints number & email.

Octopus Energy
Average rating:  
 1 reviews
 by Bazlur RASHID
Services
City where company is located (optional): Wembley

Absolutely hopeless. Since moving to two years ago from SSE, i have had a nightmare dealing with services department with reference to my energy bill. They have installed smart meter, which does not work. And no explanation was provided until very recently after a lot of communication. This is very bad indeed. I have also noted that various department do not know what other is doing. For example engineering dept. do not know what services dept. or IT is doing. It is callous. I give the concerned dept. meter readings, i am still sent estimated bill. This is absolutely disgraceful. I can go on. How on earth the company has been voted good company by WHICH magazine.

Octopus Energy complaints number & email

Complaint Phone number: 0808 164 1088

Complaint Email: issueresolution@octopus.energy

Tweet: Octopus Energy

Website: https://octopus.energy/

Head Office address: 33 Holborn, London EC1N 2HT

Get verified information about Octopus Energy complaints email & Phone number. Octopus Energy provides full complaints handling accessible initially by telephone on 0808 164 1088. If your complaint cannot be resolved at this stage, a series of steps to take and other contact options are available.

Last updated on December 2nd, 2022

How to make a Complaint to Octopus Energy

You should call Octopus Energy complaints line in the first instance on 0808 164 1088. If this does not resolve matters, then further steps can be taken. Further information is on the website along with details of alternative contact options such as contact form and email.

Octopus Energy complaint contacts like Phone, email and support form

Complaint via Phone number : 0808 164 1088

The Complaint via Email : hello@octopus.energy / issueresolution@octopus.energy

Complaint via  Support Form : Octopus Energy Support Form

Octopus Energy complaint website : octopus.energy

Tweet: OctopusEnergy

Corporate Head Office address

33 Holborn, London EC1N 2HT

Also Read: Avon complaints email & Phone number

About Octopus Energy

Octopus Energy Group is a British renewable energy group specialising in sustainable energy. Octopus Energy has operations in the UK, Germany, Australia, Japan, New Zealand and the United States.

Products & Services

Gas
Hydrogen
Electric vehicles
Heat pumps
Electricity

Also Read: Ryman complaints email & Phone number

Hopefully, We helped you to get some genuine records for Octopus Energy Complaint information.

Use below complaint form to discuss problems you have had with Octopus Energy , or how they have handled your complaints. Initial complaints should be directed to Octopus Energy directly. You can find complaint contact details for Octopus Energy above.

 

Octopus Energy Customer Complaints

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Octopus Energy
Average rating:  
 1 reviews
 by Bazlur RASHID
Services
City where company is located (optional): Wembley

Absolutely hopeless. Since moving to two years ago from SSE, i have had a nightmare dealing with services department with reference to my energy bill. They have installed smart meter, which does not work. And no explanation was provided until very recently after a lot of communication. This is very bad indeed. I have also noted that various department do not know what other is doing. For example engineering dept. do not know what services dept. or IT is doing. It is callous. I give the concerned dept. meter readings, i am still sent estimated bill. This is absolutely disgraceful. I can go on. How on earth the company has been voted good company by WHICH magazine.

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