How to make a Complaint to Freemans
Freemans operates an easy to follow complaints procedure. The first step is to call the complaints line on 0333 200 8077 (Monday to Saturday, 8 am to 6 pm). They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.
Freemans complaint contacts like Phone, email and support form
Complaint via Phone number : 0333 200 8077
The Complaint via Email : email@example.com
Complaint via Support Form : Freemans Support Form
Freemans complaint website : freemans.com
Corporate Head Office address
Ryton-on-Dunsmore, Coventry CV8 3LF
Also Read: Fashion World complaints email & Phone number
More contact number’s of Freemans
Financial difficulties: 0333 200 3006
Order by Phone: 0871 987 0444
Freemans is a British online and catalogue clothing retailer. The company offers a range of products, footwear, predominantly clothing, and homewares.
Products & Services
Also Read: Smyths Toys complaints email & Phone number
Hopefully, We helped you to get some genuine records for Freemans Complaint information.
Use below complaint form to discuss problems you have had with Freemans , or how they have handled your complaints. Initial complaints should be directed to Freemans directly. You can find complaint contact details for Freemans above.
Freemans Customer Complaints
Average rating: 2 reviews
Sep 17, 2022
Recently I ordered three items online from this company and paid before delivery. I want to return one of the items as it is not suitable. I packed the item and the courier from Hermes came, they could not collect the package as the relevant label was missing. I rang Freemans and they said that as it had come from a supplier of theirs, no returns label was included. They said they would send me the correct label, which they did and gave me a date for the return. On that day the courier did call as he was delivering another parcel for me. I handed him my return package, he said he could not take it and he would return the following day, well he did not come. I rang freemans again, (bearing in mind the cost of the phone calls) and I had stayed in all day for the promised collection. They arranged another day. When I said I wanted recompense for the calls and the day I stayed in, the lady said a manager would ring me back. Well, I am still waiting for that call and for the returns to be collected. I will NEVER order any thing from this company again. I WILL GET MY MONEY BACK SOME WAY. DISGUSTING!!!
Sep 3, 2022
City where company is located (optional): Dunbar
I shall never ever buy again from you. I bought a pair of shoes from you and end up with three pairs and, now i dont know to get rid of them. I was sent someone to take them back but he was sent with no information on his device none so ever! Camellia Angel.