How to make a Complaint to Currys
Call the Currys complaints line on 0344 561 1234. If you need to take matters further, the ‘Contact Us’ section of the website presents several clearly laid out options along with a description of the complaints procedure.
You can choose between postal or online written contact, phoning via 0344 561 1234.
Currys complaint contacts like Phone, email and support form
Complaint via Phone number : 0344 561 1234
Sales: 0344 561 0000
Complaint via Email : firstname.lastname@example.org
Complaint via Support Form : Currys Support Form
Currys complaint website : www.currys.co.uk
Corporate Head Office address
PO Box 1684
Also Read: Co-op Food complaints email & Phone number
Currys is a British electrical retailer operating in the United Kingdom and Republic of Ireland, owned by Dixons Carphone. It specialises in selling home electronics and household appliances, with 295 megastores and 73 high street shops.
Currys complaints hours
Monday: 8 am – 8 pm
Tuesday: 8 am – 8 pm
Wednesday: 8 am – 8 pm
Thursday: 8 am – 8 pm
Friday: 8 am – 8 pm
Saturday: 8 am – 6 pm
Sunday: 9 am – 6 pm
Products & Services
Also Read: Britax complaints email & Phone number
Hopefully, We helped you to get some genuine records for Currys Complaint information.
Use below complaint form to discuss problems you have had with Currys, or how they have handled your complaints. Initial complaints should be directed to Currys directly. You can find complaint contact details for Currys above.
Currys Customer Complaints
Average rating: 154 reviews
Dec 31, 2022
City where company is located (optional): Wigan
Wouldn’t even give them a 1 rating .. been trying to return a phone for over a week and I am no further along now than last week
Oct 29, 2022
Waited for the fridge/freezer i wanted to be instock, ordered it and when it was delivered it was damaged. Called customer service immediatley who assured me that a replacement had been ordered and I would recieve an email to confirm delivery date. Four days later still heard nothing so called customer service again to be told no I was not getting a replacement as there is no stock now. On the day i reported the damage and was told a replacement had been arranged there was stock online as I checked. I have disposed of my old fridge / freezer and had alterations done in my kicthen and am left with no item. I am not happy with picking another item as there isn't one and think it should be replaced with the nearest model to this one as a means of compensation for the nightmare its caused. The nightmare hasn't so much been the item being damaged but the task of trying to contact customer services and the complaints line which althought they're different numbers are the exact same line. Which you get through to a call centre that is so noisy it's almost impossible to hear them and there is a very clear laguage barrier too. I have been given two email addresses both bounce back , one postmaster failure and the second saying this is no longer active. I have tried online live chat , won't allow it on my laptop and says change privacy setting ! I mean why is it so hard to get a response form these guys. After a very tense phonecall I have logged my complaint and have been told i will be contacted within 24-48 hrs by someone. Hopefully that happens but as I have no idea when they may call I could well end up missing it due to work etc. For such a big company this is just not acceptable customer service and I have no idea how they are managing to get away with it
Oct 29, 2022
I ordered a kettle in August and still haven't received it. I spoke to someone online a month ago who said it will be shipped in 24-72 hours and still never received it. I just called customer services who stated there is a manufacturing problem so it still hasn't been shipped. I asked for a refund and am now told I have to wait 7-14 working days for a refund. I do not have time to be chasing up issues like this and I've found this whole experience to be tedious and unprofessional. It has been a huge inconvenience and the lack of communication I've received is unacceptable.